Case companies’ ranking of evaluation aspects for AWS investment decisions
| To what degree do you find the following aspects important for evaluating different potential automation solutions? | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Today | In five years | |||||||||||||||||
| A | B | C | D | E | F | G | H | Mean | A | B | C | D | E | F | G | H | Mean | |
| Uptime, reliability | 7 | 7 | 7 | 7 | 7 | na | 6 | 6 | 6,7 | 7 | 7 | 7 | 7 | 7 | 7 | 7 | 6 | 6,9 |
| Scalability, opportunity for up/downsizing solution | 7 | 6 | 7 | 6 | 6 | 5 | 7 | 7 | 6,4 | 7 | 6 | 7 | 6 | 7 | 6 | 7 | 7 | 6,6 |
| Order accuracy | 7 | 7 | 7 | 6 | 6 | 7 | 7 | 6 | 6,6 | 7 | 7 | 7 | 6 | 7 | 7 | 7 | 7 | 6,9 |
| Flexibility to handle demand variation | 7 | 5 | 7 | 6 | 7 | 6 | 6 | 6 | 6,3 | 6 | 5 | 7 | 7 | 7 | 6 | 6 | 7 | 6,4 |
| Total Cost of Ownership (incl service, maintenace etc) | 7 | 7 | 5 | 4 | 5 | 7 | 7 | 7 | 6,1 | 7 | 7 | 6 | 7 | 5 | 7 | 6 | 7 | 6,5 |
| Throughput, solution's flow capacity | 7 | 7 | 7 | 6 | 6 | 7 | 7 | 6 | 6,6 | 7 | 7 | 7 | 6 | 7 | 7 | 7 | 6 | 6,8 |
| Picking efficiency (order lines per hour) | 6 | 7 | 7 | 7 | 7 | 7 | 7 | 6 | 6,8 | 6 | 7 | 7 | 7 | 7 | 7 | 7 | 6 | 6,8 |
| Speed (solution's total order leadtime to customer) | 7 | 7 | 7 | 7 | 6 | 7 | 7 | 6 | 6,8 | 7 | 7 | 7 | 7 | 7 | 7 | 7 | 6 | 6,9 |
| Response time for support/service | 7 | 7 | 7 | 5 | 5 | 7 | 5 | 6 | 6,1 | 6 | 7 | 7 | 5 | 5 | 7 | 6 | 6 | 6,1 |
| Service and warranties | 7 | 7 | 4 | 5 | 5 | 6 | 6 | 6 | 5,8 | 5 | 7 | 5 | 6 | 5 | 7 | 6 | 7 | 6,0 |
| Opportunity for staff reduction | 6 | 7 | 6 | 7 | 6 | 7 | 6 | 6 | 6,4 | 6 | 7 | 7 | 7 | 7 | 7 | 6 | 6 | 6,6 |
| Surface efficiency (ability to use warehouse area) | 2 | 5 | 6 | 5 | 6 | 7 | 7 | 6 | 5,5 | 3 | 5 | 7 | 4 | 6 | 7 | 7 | 7 | 5,8 |
| Implementation time | 6 | 5 | 4 | 6 | 3 | 7 | 5 | 7 | 5,4 | 6 | 5 | 5 | 7 | 5 | 7 | 7 | 7 | 6,1 |
| Integration/compability with current solution | 6 | 7 | 7 | 7 | 6 | 4 | 7 | 6 | 6,3 | 4 | 7 | 7 | 4 | 6 | 4 | 7 | 7 | 5,8 |
| Future risk for spare part shortages | 3 | 5 | 6 | 6 | 5 | 6 | 6 | 5,3 | 3 | na | 6 | 5 | 6 | 4 | 6 | 7 | 5,3 | |
| Opportunity for turn-key solutions | 4 | 7 | 7 | 5 | 1 | 5 | 3 | 6 | 4,8 | 3 | 7 | 7 | 6 | 1 | 6 | 5 | 6 | 5,1 |
| Environmental friendliness and energy efficiency | 7 | 2 | 6 | 5 | 4 | 2 | 4 | 5 | 4,4 | 7 | 2 | 7 | 6 | 6 | 3 | 6 | 6 | 5,4 |
| Purchasing price | 6 | 7 | 5 | 4 | 4 | 5 | 6 | 6 | 5,4 | 5 | 7 | 5 | 5 | 4 | 6 | 5 | 6 | 5,4 |
| Innovation, degree of “leading edge-solutions“ | 5 | 4 | 6 | 6 | 1 | 3 | 3 | 5 | 4,1 | 5 | 4 | 7 | na | 1 | 4 | 4 | 5 | 4,3 |
| Previous relation and experience with provider | 4 | 5 | 7 | 5 | 2 | 6 | 5 | 6 | 5,0 | 5 | 5 | 5 | 3 | 2 | 6 | 5 | 6 | 4,6 |
| Automation provider can operate (and recruit staff) | 2 | 5 | 2 | 2 | 2 | 2 | 2 | 6 | 2,9 | 2 | 5 | 2 | 2 | 2 | 2 | 2 | 7 | 3,0 |
| To what degree do you find the following aspects important for evaluating different potential automation solutions? | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Today | In five years | |||||||||||||||||
| A | B | C | D | E | F | G | H | Mean | A | B | C | D | E | F | G | H | Mean | |
| Uptime, reliability | 7 | 7 | 7 | 7 | 7 | na | 6 | 6 | 6,7 | 7 | 7 | 7 | 7 | 7 | 7 | 7 | 6 | 6,9 |
| Scalability, opportunity for up/downsizing solution | 7 | 6 | 7 | 6 | 6 | 5 | 7 | 7 | 6,4 | 7 | 6 | 7 | 6 | 7 | 6 | 7 | 7 | 6,6 |
| Order accuracy | 7 | 7 | 7 | 6 | 6 | 7 | 7 | 6 | 6,6 | 7 | 7 | 7 | 6 | 7 | 7 | 7 | 7 | 6,9 |
| Flexibility to handle demand variation | 7 | 5 | 7 | 6 | 7 | 6 | 6 | 6 | 6,3 | 6 | 5 | 7 | 7 | 7 | 6 | 6 | 7 | 6,4 |
| Total Cost of Ownership (incl service, maintenace etc) | 7 | 7 | 5 | 4 | 5 | 7 | 7 | 7 | 6,1 | 7 | 7 | 6 | 7 | 5 | 7 | 6 | 7 | 6,5 |
| Throughput, solution's flow capacity | 7 | 7 | 7 | 6 | 6 | 7 | 7 | 6 | 6,6 | 7 | 7 | 7 | 6 | 7 | 7 | 7 | 6 | 6,8 |
| Picking efficiency (order lines per hour) | 6 | 7 | 7 | 7 | 7 | 7 | 7 | 6 | 6,8 | 6 | 7 | 7 | 7 | 7 | 7 | 7 | 6 | 6,8 |
| Speed (solution's total order leadtime to customer) | 7 | 7 | 7 | 7 | 6 | 7 | 7 | 6 | 6,8 | 7 | 7 | 7 | 7 | 7 | 7 | 7 | 6 | 6,9 |
| Response time for support/service | 7 | 7 | 7 | 5 | 5 | 7 | 5 | 6 | 6,1 | 6 | 7 | 7 | 5 | 5 | 7 | 6 | 6 | 6,1 |
| Service and warranties | 7 | 7 | 4 | 5 | 5 | 6 | 6 | 6 | 5,8 | 5 | 7 | 5 | 6 | 5 | 7 | 6 | 7 | 6,0 |
| Opportunity for staff reduction | 6 | 7 | 6 | 7 | 6 | 7 | 6 | 6 | 6,4 | 6 | 7 | 7 | 7 | 7 | 7 | 6 | 6 | 6,6 |
| Surface efficiency (ability to use warehouse area) | 2 | 5 | 6 | 5 | 6 | 7 | 7 | 6 | 5,5 | 3 | 5 | 7 | 4 | 6 | 7 | 7 | 7 | 5,8 |
| Implementation time | 6 | 5 | 4 | 6 | 3 | 7 | 5 | 7 | 5,4 | 6 | 5 | 5 | 7 | 5 | 7 | 7 | 7 | 6,1 |
| Integration/compability with current solution | 6 | 7 | 7 | 7 | 6 | 4 | 7 | 6 | 6,3 | 4 | 7 | 7 | 4 | 6 | 4 | 7 | 7 | 5,8 |
| Future risk for spare part shortages | 3 | 5 | 6 | 6 | 5 | 6 | 6 | 5,3 | 3 | na | 6 | 5 | 6 | 4 | 6 | 7 | 5,3 | |
| Opportunity for turn-key solutions | 4 | 7 | 7 | 5 | 1 | 5 | 3 | 6 | 4,8 | 3 | 7 | 7 | 6 | 1 | 6 | 5 | 6 | 5,1 |
| Environmental friendliness and energy efficiency | 7 | 2 | 6 | 5 | 4 | 2 | 4 | 5 | 4,4 | 7 | 2 | 7 | 6 | 6 | 3 | 6 | 6 | 5,4 |
| Purchasing price | 6 | 7 | 5 | 4 | 4 | 5 | 6 | 6 | 5,4 | 5 | 7 | 5 | 5 | 4 | 6 | 5 | 6 | 5,4 |
| Innovation, degree of “leading edge-solutions“ | 5 | 4 | 6 | 6 | 1 | 3 | 3 | 5 | 4,1 | 5 | 4 | 7 | na | 1 | 4 | 4 | 5 | 4,3 |
| Previous relation and experience with provider | 4 | 5 | 7 | 5 | 2 | 6 | 5 | 6 | 5,0 | 5 | 5 | 5 | 3 | 2 | 6 | 5 | 6 | 4,6 |
| Automation provider can operate (and recruit staff) | 2 | 5 | 2 | 2 | 2 | 2 | 2 | 6 | 2,9 | 2 | 5 | 2 | 2 | 2 | 2 | 2 | 7 | 3,0 |
Source(s): Authors’ own creation
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