Table 1

Approaches to uncertainty in P2P platforms

Perspectives on uncertaintyExemplary definitionExemplary references
Vague mentions of uncertaintyUncertainty is not defined; general meaning is assumed. It often appears together with the concepts of risk, information asymmetry, or trustTer Huurne et al. (2017)
Liu et al. (2023)
Lu and Yi (2023) 
Uncertainty avoidance as an individual’s characteristicUncertainty is present as a characteristic of the environment. Uncertainty avoidance as an individual characteristic is defined as “the extent to which people within a culture are made nervous by situations that they consider to be unstructured, unclear, or unpredictable” Hofstede (1984, p. 390)Hwang (2009)
Gupta et al. (2019)
Zhang and Srite (2021) 
Uncertainty as part of perceived risk“Perceived risk is the uncertainty about the potential negative outcome of employing a product or service, and the potential loss in pursuing the desired outcome of using an e-service” Xue et al. (2020, p. 10)Mittendorf (2017)
Tang and Lin (2019)
Wei et al. (2019) 
Information asymmetryUncertainty refers to “the buyer’s difficulty in predicting the outcome of an online transaction due to seller-related and product-related information asymmetry” Dimoka et al. (2012, p. 399)Fernando et al. (2018)
Kanani and Glavee-Geo (2021)
Tang et al. (2023) 

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