Table 7

Results of Delphi rounds 2 and 3 in relation to procedural barriers

Procedural barrierParticipant agreement (%)Consensus
Difficulties in introducing new processes86.66% in round 2
Increased bureaucracy83.33% in round 2
Lack of consulting support80.00% in round 2
Time consuming effort for improvements80.76% in round 3
Misunderstanding of the benefits of AMS76.92% in round 3-
Misunderstandings about ISO standards61.53% in round 3-
Restrictions due to laws and regulations61.53% in round 3-
Lack of planning of AMS implementation57.69% in round 3-
Lack of commitment to innovation and continuous improvement57.69% in round 3-
Lack of understanding of stakeholder’ needs57.69% in round 3-
Difficulties in interpreting ISO clauses and requirements53.84% in round 3-
Time consuming approval procedures53.84% in round 3-
Unrealistic expectations of AMS50.00% in round 3-

Note(s): Consensus for barrier inclusion was reached when ≥ 80% of participants rated the barrier as “very important” or “extremely important,” and the IQR was ≤ 1. No consensus for inclusion occurred when > 20% but < 80% of participants rated the barrier as “very important” or “extremely important.”

Source(s): Authors’ own work

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