Table 2 OSMASEM results Parameters K N...

Table 2

OSMASEM results

Parameters	K	N	Estimate	Standard error	z-value	p-value
Hypothesized paths
DS → SI	46	17,466	0.229	0.036	6.429	<0.001
SC → SI	74	25,779	−0.159	0.046	−3.480	<0.001
AA → SI	53	20,138	0.418	0.032	12.855	<0.001
SI → SB	15	5,978	0.557	0.045	12.253	<0.001
Correlations
DS ↔ AA	18	7,477	0.271	0.046	5.889	<0.001
DS ↔ SC	30	10,913	0.030	0.053	0.556	0.578
AA ↔ SC	28	9,296	0.001	0.060	0.010	0.992

Parameters	K	N	Estimate	Standard error	z-value	p-value
Hypothesized paths
DS → SI	46	17,466	0.229	0.036	6.429	<0.001
SC → SI	74	25,779	−0.159	0.046	−3.480	<0.001
AA → SI	53	20,138	0.418	0.032	12.855	<0.001
SI → SB	15	5,978	0.557	0.045	12.253	<0.001
Correlations
DS ↔ AA	18	7,477	0.271	0.046	5.889	<0.001
DS ↔ SC	30	10,913	0.030	0.053	0.556	0.578
AA ↔ SC	28	9,296	0.001	0.060	0.010	0.992

Note(s): R²_SI = 30%, R²_SB = 31%, k: Number of correlations per relation, N: Total number of respondents across k samples, DS: Dissatisfaction, SC: Switching Costs, AA: Alternative Attractiveness, SI: Switching Intention, SB: Switching Behavior

Source(s): Author’s own work

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