OSMASEM results without switching behavior
| Parameters | K | N | Estimate | Standard error | z-value | p-value |
|---|---|---|---|---|---|---|
| Hypothesized paths | ||||||
| DS → SI | 46 | 17,466 | 0.227 | 0.037 | 6.163 | <0.001 |
| SC → SI | 74 | 25,779 | −0.150 | 0.046 | −3.257 | <0.001 |
| AA → SI | 53 | 20,138 | 0.416 | 0.032 | 12.829 | <0.001 |
| Correlations | ||||||
| DS ↔ AA | 18 | 7,477 | 0.271 | 0.046 | 5.886 | <0.001 |
| DS ↔ SC | 30 | 10,913 | 0.029 | 0.053 | 0.553 | 0.580 |
| AA ↔ SC | 28 | 9,296 | 0.001 | 0.060 | 0.015 | 0.988 |
| Parameters | K | Estimate | Standard error | |||
|---|---|---|---|---|---|---|
| DS → SI | 46 | 17,466 | 0.227 | 0.037 | 6.163 | <0.001 |
| SC → SI | 74 | 25,779 | −0.150 | 0.046 | −3.257 | <0.001 |
| AA → SI | 53 | 20,138 | 0.416 | 0.032 | 12.829 | <0.001 |
| DS ↔ AA | 18 | 7,477 | 0.271 | 0.046 | 5.886 | <0.001 |
| DS ↔ SC | 30 | 10,913 | 0.029 | 0.053 | 0.553 | 0.580 |
| AA ↔ SC | 28 | 9,296 | 0.001 | 0.060 | 0.015 | 0.988 |
Note(s): R2SI = 30%, k: Number of correlations per relation, N: Total number of respondents across k samples, DS: Dissatisfaction, SC: Switching Costs, AA: Alternative Attractiveness, SI: Switching Intention
Source(s): Author’s own work
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