Table 2 Previous empirical studies on... | Emerald Publishing

Table 2

Previous empirical studies on digital servitization in SMEs

Authors	Main topic	Research method	Key findings
Bettiol et al. (2023)	SME crisis management through diversification, servitization, and digitalization	Quantitative, 257 SMEs in Italy	SME crisis management benefits from diversification, servitization, and digitalization
Cenamor et al. (2019)	The role of digital platforms in enhancing SME performance	Quantitative method in 230 entrepreneurial SMEs in Sweden	Network capability as a critical capability in digital servitization The importance of an exploration orientation to the digital servitization of SMEs
Chuang and Lee (2023)	Dilemmas and strategies in digital servitization	Qualitative, multiple-case study	Dilemmas and strategies are identified in digital servitization
Coreynen et al. (2017)	Digital servitization pathways for SMEs	Qualitative multiple-case study	Different pathways to digital servitization in SMEs The importance of dynamic resource configurations
Gao et al. (2023)	Influence of digital transformation on the servitization level	Quantitative panel data of SMEs in manufacturing	Digital transformation significantly influences servitization levels in SMEs
Huang and Kumarasinghe (2024)	Servitization and digital integration	Quantitative, 331 SMEs in China	Digital integration is key for servitization in manufacturing SMEs, involving collaboration with multiple actors
Kolagar et al. (2021)	Digital servitization as an enabler of SME internationalization	Qualitative multiple-case study	Digital servitization strategies promote SME internationalization through partnerships
Le-Dain et al. (2023)	Barriers and opportunities in digital servitization	Qualitative, a focus group of senior executives	Digital servitization is enabled by digital strategy and ecosystem involvement and is hindered by lack of capabilities and underdeveloped ecosystem networks
Lamperti et al. (2023)	Digital servitization process for SMEs in disruptive markets	Qualitative single-case study	Digital servitization drives business model innovation in SMEs
Rapaccini et al. (2023)	Collaboration between service firms and SMEs	A longitudinal single-case study	Multi-stage roadmap of SME’s digital servitization journey
Reim et al. (2022)	Business model challenges in SMEs’ internationalization	Qualitative multiple-case study	Digital service maturity and ecosystem involvement are crucial for SME internationalization
Trabert et al. (2024)	Organizational digital transformation in SMEs	Qualitative, expert interviews	Stakeholders in the ecosystem must network to facilitate value creation

Authors	Main topic	Research method	Key findings
Bettiol et al. (2023)	SME crisis management through diversification, servitization, and digitalization	Quantitative, 257 SMEs in Italy	SME crisis management benefits from diversification, servitization, and digitalization
Cenamor et al. (2019)	The role of digital platforms in enhancing SME performance	Quantitative method in 230 entrepreneurial SMEs in Sweden	Network capability as a critical capability in digital servitization The importance of an exploration orientation to the digital servitization of SMEs
Chuang and Lee (2023)	Dilemmas and strategies in digital servitization	Qualitative, multiple-case study	Dilemmas and strategies are identified in digital servitization
Coreynen et al. (2017)	Digital servitization pathways for SMEs	Qualitative multiple-case study	Different pathways to digital servitization in SMEs The importance of dynamic resource configurations
Gao et al. (2023)	Influence of digital transformation on the servitization level	Quantitative panel data of SMEs in manufacturing	Digital transformation significantly influences servitization levels in SMEs
Huang and Kumarasinghe (2024)	Servitization and digital integration	Quantitative, 331 SMEs in China	Digital integration is key for servitization in manufacturing SMEs, involving collaboration with multiple actors
Kolagar et al. (2021)	Digital servitization as an enabler of SME internationalization	Qualitative multiple-case study	Digital servitization strategies promote SME internationalization through partnerships
Le-Dain et al. (2023)	Barriers and opportunities in digital servitization	Qualitative, a focus group of senior executives	Digital servitization is enabled by digital strategy and ecosystem involvement and is hindered by lack of capabilities and underdeveloped ecosystem networks
Lamperti et al. (2023)	Digital servitization process for SMEs in disruptive markets	Qualitative single-case study	Digital servitization drives business model innovation in SMEs
Rapaccini et al. (2023)	Collaboration between service firms and SMEs	A longitudinal single-case study	Multi-stage roadmap of SME’s digital servitization journey
Reim et al. (2022)	Business model challenges in SMEs’ internationalization	Qualitative multiple-case study	Digital service maturity and ecosystem involvement are crucial for SME internationalization
Trabert et al. (2024)	Organizational digital transformation in SMEs	Qualitative, expert interviews	Stakeholders in the ecosystem must network to facilitate value creation

Source(s): Authors’ own work