Background information on the companies and interviews
| Company (pseudonyms) | Revenue | Nr. of employees | Industry | Nr. of interviews | Interviewees’ positions |
|---|---|---|---|---|---|
| ElectricCool | 5 M€ | <30 | Cooling systems | 3 | Managing Director, Head of Sales, Installation Manager |
| GripMeter | 2 M€ | <10 | Traction measuring | 3 | CEO, Installation Manager, Product Manager |
| HeavyLift | 5 M€ | <10 | Lifting devices | 2 | CEO, Dealer Manager |
| MarineMotive | 30 M€ | <100 | Propulsion systems | 4 | Service director, IT Manager, Service Department Manager, Service Manager |
| PaperTech | 2 M€ | <10 | Machinery components | 4 | CEO, Design Manager, Installation Manager, Procurement Manager |
| PrecisionFlow | 10 M€ | <50 | Machinery components | 4 | CEO, CTO, Production Manager, Technical Production Manager |
| Company (pseudonyms) | Revenue | Nr. of employees | Industry | Nr. of interviews | Interviewees’ positions |
|---|---|---|---|---|---|
| ElectricCool | 5 M€ | <30 | Cooling systems | 3 | Managing Director, Head of Sales, Installation Manager |
| GripMeter | 2 M€ | <10 | Traction measuring | 3 | CEO, Installation Manager, Product Manager |
| HeavyLift | 5 M€ | <10 | Lifting devices | 2 | CEO, Dealer Manager |
| MarineMotive | 30 M€ | <100 | Propulsion systems | 4 | Service director, IT Manager, Service Department Manager, Service Manager |
| PaperTech | 2 M€ | <10 | Machinery components | 4 | CEO, Design Manager, Installation Manager, Procurement Manager |
| PrecisionFlow | 10 M€ | <50 | Machinery components | 4 | CEO, CTO, Production Manager, Technical Production Manager |
Source(s): Authors’ own work
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