Examples of digitally-enabled services offered by manufacturing SMEs
| Company | Obligatory ICT-based services | ICT-based solutions | Pure digital services |
|---|---|---|---|
| ElectricCool | Remote customer support | Remote commissioning, Device design configurator | – |
| GripMeter | Remote customer support | Remote commissioning | Runway traction level reporting software (SaaS) |
| HeavyLift | Remote customer support | – | – |
| MarineMotive | Remote monitoring and customer support | Inspection scheduling optimization with third parties | Condition-monitoring software (SaaS) |
| PaperTech | 3D installation tool, Remote customer support | – | – |
| PrecisionFlow | Remote customer support | Remote commissioning, Device design configurator | – |
| Company | Obligatory ICT-based services | ICT-based solutions | Pure digital services |
|---|---|---|---|
| ElectricCool | Remote customer support | Remote commissioning, Device design configurator | – |
| GripMeter | Remote customer support | Remote commissioning | Runway traction level reporting software (SaaS) |
| HeavyLift | Remote customer support | – | – |
| MarineMotive | Remote monitoring and customer support | Inspection scheduling optimization with third parties | Condition-monitoring software (SaaS) |
| PaperTech | 3D installation tool, Remote customer support | – | – |
| PrecisionFlow | Remote customer support | Remote commissioning, Device design configurator | – |
Source(s): Authors’ own work
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.