Three pilot studies testing and validating the web-based survey instrument measuring organisational culture
| Case no. | Population (coworkers) | Response rate (%) |
|---|---|---|
| Case I: Healthcare Centre | 58 | 47% |
| Case II: Service centre | 38 | 68% |
| Case III: Call centre | 21 | 52% |
| Summary | 117 | 56% |
| Case no. | Population (coworkers) | Response rate (%) |
|---|---|---|
| Case I: Healthcare Centre | 58 | 47% |
| Case II: Service centre | 38 | 68% |
| Case III: Call centre | 21 | 52% |
| Summary | 117 | 56% |
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