Data collection phases
| Method | No. of participants | Main objective |
|---|---|---|
| Semi-structured Interviews | 21 | Interviews were carried out with relevant stakeholders from a diverse range of roles with the intention of creating a baseline understanding of the new product development process, its efficiency and its inherent challenges |
| Semi-structured Interviews | 9 | Accurately map the product data infrastructure currently supporting ETO processes and the flow of data throughout said infrastructure |
| Workshop | 4 | Conduct the interoperability assessment of the product data infrastructure and its components for the ETO process. Also used as a triangulation method to ensure that product data infrastructure was accurately depicted on the map |
| Workshop | 5 | Triangulate findings from the interoperability assessment and discuss and analyse the main implications from said findings |
| Document Reviews and Informal Conversations | Full Access | Review any documents regarding the ETO process or the product data infrastructure within the case company to create understanding of the product data infrastructure and its data flow |
| Informal Meetings | Daily | Meet with engineers, managers and testers regarding the relevant challenges and their effects on the ETO process as well as the correct flow of data through the infrastructure and its components |
| Method | No. of participants | Main objective |
|---|---|---|
| Semi-structured Interviews | 21 | Interviews were carried out with relevant stakeholders from a diverse range of roles with the intention of creating a baseline understanding of the new product development process, its efficiency and its inherent challenges |
| Semi-structured Interviews | 9 | Accurately map the product data infrastructure currently supporting ETO processes and the flow of data throughout said infrastructure |
| Workshop | 4 | Conduct the interoperability assessment of the product data infrastructure and its components for the ETO process. Also used as a triangulation method to ensure that product data infrastructure was accurately depicted on the map |
| Workshop | 5 | Triangulate findings from the interoperability assessment and discuss and analyse the main implications from said findings |
| Document Reviews and Informal Conversations | Full Access | Review any documents regarding the ETO process or the product data infrastructure within the case company to create understanding of the product data infrastructure and its data flow |
| Informal Meetings | Daily | Meet with engineers, managers and testers regarding the relevant challenges and their effects on the ETO process as well as the correct flow of data through the infrastructure and its components |
Source(s): Authors’ own work
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