Thematic matrix
| Themes | Sub-themes and codes |
|---|---|
| Theme 1: technological factors | Safety and Security Protocols: KYC protocols, Cyberattacks, Personal ID information, Security verifications, Data breaches, Fraud, Infrastructure upgrades, Bank accounts |
| Digital Technology Infrastructure: Digital services, Technology improvements, Foreign payment system, Monitoring system, Scrutiny, Money withdrawals, Nostro accounts, JazzCash and EasyPaisa, Compliance risks | |
| System Integration: Financial apps, Payment gateways, Digital wallets, Manual recordkeeping, Ongoing maintenance, ATMs, Peer-to-peer transactions, Trust, Letter of Credit | |
| Theme 2: organizational factors | Access to Digital Transformation Assets: Financial and Human assets, Educational resources, Bitcoin and Ethereum, Blockchain developers, Cybersecurity experts, Freelancers, Outsourcing |
| Organizational Frameworks: Size, Structure, Hierarchy, Centralized and Decentralized hierarchy, IT department, Traditional systems, System malfunctions | |
| Culture of Innovation: Traditional beliefs, Simple ledgers, Benefits to other entities, Cash dealings, Salaries, Research developments | |
| Theme 3: environmental factors | Digital Regulatory Frameworks: Complex regulatory environment, Government policies and backing, Crypto mining, Natural resources, Foreign investment, Hydropower |
| Roles of National and Local Government Institutions: Government bodies, Ministry of Finance, State Bank of Pakistan, Financial power and monopoly, Nostro accounts, Anti-money laundering, Formal processes, Compliance | |
| Industry Transition: Digital payment methods, Artificial money, Digital currency risk, Strict exchange controls, High volatility, Rapid fluctuations, Risky transition, Cryptocurrency exchange companies, Global transactions | |
| Cultural and Religious Beliefs: Cultural values and religious principles, Shariah law, Haram (forbidden), Religious scholars’ fatwas, Cultural interpretations, Misunderstanding of usage, Gambling and prohibition | |
| Social Stigma and Traditions: Consumer awareness, Traditional barriers, Social beliefs, Preference for cash, Familiarity with cash transactions, ATM machine knowledge | |
| Theme 4: innovation Characteristics of entrepreneurs (extended factors) | Entrepreneurs’ Digital Literacy: Social media resources (YouTube), Cryptocurrency wallets, Digital literacy in young employees, Fintech technology, EasyPaisa and JazzCash literacy |
| Entreprenuers’ Strategic Networking and Collaboration: Business growth, Knowledge sharing, IT and Fintech opportunities, IT events and conferences, Blockchain access, Blockchain consortiums | |
| Adaptability and Flexibility: Volatility and risk, Financial efficiency, Reduce transaction costs, Risk management, Misconceptions, Traditional mindset, Risk-free transactions (e.g. bank drafts and cash) | |
| Senior Management (older employees) Education and Training: Risk aversion, Outdated education, Lack of understanding, Resistance to change, Fear of job loss, Time-consuming, System integration, Training and support, Reliance on young IT staff |
| Themes | Sub-themes and codes |
|---|---|
| Theme 1: technological factors | |
| Theme 2: organizational factors | |
| Theme 3: environmental factors | |
| Theme 4: innovation Characteristics of entrepreneurs (extended factors) | |
Source(s): Authors’ own creation
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