Examples of supportive practices
| General Adjusting practices to individual situation Job security Creating sustainable work environment Providing applicants with realistic job preview Creating person-organization fit at recruitment stage Appropriate pay Supervisor support Hiring competent and fair leaders and providing them with further training Preventing work overload Providing clear instructions and feedback Encouraging communication/transparency Setting example regarding work-life balance Acknowledging challenges in personal life that affect performance Anticipating problems and preventing them Setting clear expectations Supporting employees in career planning Providing vocational counselling Celebrating success Reacting to disruptive behaviour/bullying Setting and enforcing the norms regarding acceptable behaviours Monitoring the work and offering help if needed Coaching and mentoring Supporting employees in stressful situations Providing challenges and opportunities for personal growth and development Intervening in potentially career-damaging situations Development Stress management training Social skills training Diversity training Providing requested training | Relational Providing sincere praise and approval, recognition Treating employees with dignity and respect Fostering inclusive work environment Promoting good relations Work organization Encouraging employee input in decision making process Providing set up for work from home Adequate notice before implementing decision Fair appraisal Including in designing policies and processes Working time Flexible work schedule (time/place) Avoiding overtime Job related Assigning meaningful job Delegating job with positive characteristics Showing purpose Incorporating play elements – e.g. gamification Autonomy Family-friendly Child care on site Reduction of work recalls Sick care arrangements Paid parental leave Family supportive supervisor behaviours Workplace infrastructure Place near window Comfortable, new or renovated space Safe work conditions Places that foster relationships with lounges/cafe Exercise facility |
Source(s): Authors’ own work on the basis of: Eisenberger et al. (1986), Kaczmarczyk and Murtough (2001), Rhoades et al. (2001), Gilbreath (2003), Kossek and Hammer (2008), Taylor (2008), Muńoz de Bustillo et al. (2011), Baranik et al. (2010), Kennedy and Daim (2010), Liaw et al. (2010), Wiskow et al. (2010), Ghosh and Sahney (2011), Hammer et al. (2011), Kossek et al. (2012), Ghosh et al. (2013), Bersin (2015), Buch et al. (2015), Knight et al. (2017), Mishra (2017), Mcmullan et al. (2018), Singh and Jena (2018), Pepple and Davies (2019), Côté et al. (2021), Yusliza et al. (2021), Scharp et al. (2022), Vu et al. (2022)