Table 2

Description of experts involved in the Delphi study and/or interview rounds

#Current positionCompany profileExpe-rienceAcademic backgroundCommentsInvolved in …
AManager Organizational DevelopmentLeading Car Manufacturer with >100,000 employees15 yearsPhD in Business Administration Delphi study
BHead of Online Business and Head of ITLeading School Tutoring provider with >10,000 employees15 yearsPhD in Business Administration Delphi study
CHead of IT Governance and ProcessesGeneral insurance company with >6,000 employees25 yearsPhD in Computer Science Delphi study
DDirector of EngineeringEngineering company; part of a group with >10,000 employees30 yearsMSc in EngineeringLeader of group-wide Internet of Things initiativeDelphi study and round 1
EChief Operating Officer, Head of IT/DigitalizationFamily-owned logistics company with >1,600 employees13 yearsPhD in Information Systems Delphi study and round 1
FHead of Process DigitalizationLarge hospital with >2,000 employees14 yearsMD, MSc Health Mgmt Delphi study and round 1
GHead of Healthcare ServicesStatutory health insurance company with >5,000 employees20 yearsBSc in Business AdministrationPrior head of digital process transformationDelphi study and round 1
HGroup CIOCivil construction company with >30,000 employees28 yearsMSc in Computer Science Delphi study and round 1
IHead of Digital TransformationLogistics Company with >70,000 employees6 yearsPhD in Economics Delphi study and round 1
JExecutive Vice President, Business Trans-formationAutomotive supplier with >30,000 employees20 yearsMSc in Business Administration Delphi study
KCEODigital Hotel Shopping Company; part of a group of comparison shopping engines with >1,000 employees16 yearsPhD in Information SystemsAlthough Experts K, L, and M agreed to participate in the Delphi study, they did not reply to the first two rounds and therefore were considered drop-outs. However, K and M were involved in the first round of qualitative follow-up interviewsDelphi study and round 1
LChief Information and Digitalization OfficerStatutory health insurance company with >11,000 employees11 yearsPhD in Economics 
MHead of Strategy, Marketing, and Digital TransformationBuilding society with >13,000 employees18 yearsPhD in Business AdministrationDelphi study and round 1
NChief Operating OfficerMajor healthcare provider, >20.000 employees13 yearsMSc in Business Administration Round 2
OChief Operating Officer/Chief Technology OfficerCorporate FinTech startup16 yearsMSc in Information SystemsVast experience in regulated industriesRound 2
PHead of Digitalization and Process DesignMid-sized chemical company, >250 employees40 yearsMSc in Business Administration Round 2
QHead of IT and DigitalizationAerospace maintenance company, >500 employees9 yearsPhD in Information Systems Round 2
RPartner for banking IT and processesConsultancy company, >500 employees14 yearsPhD in Information SystemsFormer board member, banking and insurance IT at a software providerRound 2
SHead of Financial Controlling and ReportingEnergy Provider, >10,000 employees20 yearsMSc in Business Administration Round 2
Source(s): Table created by authors

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