Table 1 Measurements Benefits on... | Emerald Publishing

Table 1

Measurements

Benefits on (condition)	Items	Value	Measurement
Business relationships	Foster connections with customers, suppliers, auditors, and institutions Streamline and optimise the flow of information with all key stakeholders	0 or 1	0 = no benefits perceived 1 = benefits perceived
Technical resources	Provide the accessibility of advanced tools and technologies Optimise technologies resource integration and utilisation Refine data analysis capabilities to inform decisions	0 or 1
Operational processes	Improve efficiency and effectiveness across operational processes (logistics, transportation, sales, etc.)	0 or 1
Market performance	Achieve increased sales and improved customer retention Enter new markets and channels Strengthen brand awareness and cultivate a positive brand image	0 or 1
Outcome
Sustainability Goals	Achieve energy savings, raw material efficiency or reuse, water conservation, and reduced emissions Ensure fair market prices, contribute to local community projects, support smallholder farmers, and enhance compliance with ethical standards	0 or 1	0 = no goals pursued 1 = goals pursue

Benefits on (condition)	Items	Value	Measurement
Business relationships	Foster connections with customers, suppliers, auditors, and institutions Streamline and optimise the flow of information with all key stakeholders	0 or 1	0 = no benefits perceived1 = benefits perceived
Technical resources	Provide the accessibility of advanced tools and technologies Optimise technologies resource integration and utilisation Refine data analysis capabilities to inform decisions	0 or 1
Operational processes	Improve efficiency and effectiveness across operational processes (logistics, transportation, sales, etc.)	0 or 1
Market performance	Achieve increased sales and improved customer retention Enter new markets and channels Strengthen brand awareness and cultivate a positive brand image	0 or 1
Outcome
Sustainability Goals	Achieve energy savings, raw material efficiency or reuse, water conservation, and reduced emissions Ensure fair market prices, contribute to local community projects, support smallholder farmers, and enhance compliance with ethical standards	0 or 1	0 = no goals pursued1 = goals pursue

Source(s): Authors’ own work