Table 1.

Experts’ background

ExpertRoleAffiliationOrganization
E1Senior teacher facility management (FM)Provides courses “smart FM” and “service design”HAN*
E2Solution directorFocus area university campusPlanon**
E3Global product strategy directorFocus area smart technologiesPlanon
E4Policy officer quality and strategic informationUniversity schedule and needs of students and teaching staffWUR
E5Professor AI and data scienceAI and dataWUR
E6Employee knowledge valorizationAI and added campus valueWUR
E7Product owner network services and datacenter management and storage solutionsSmart technologies, smart buildingsWUR
E8Policy officer CREFM***PhD on smart campusTU delft****
E9Program directorOften involved in campus developmentWUR
E10Head integral facility managementMain focus on user experience and bringing multiple solutions togetherWUR
E11Head location facilitiesMain focus on serving campus userWUR
Note(s):

*HAN University of Applied Sciences; **Worldleader in FM and building software; ***Corporate Real Estate and Facility Management; ****TU = Technical University

Source(s): Authors’ own creation

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