Study items
| Latent item | Abr. | Items | Source |
|---|---|---|---|
| PT | PT1 | A high degree of trust exists in my family | Cheung and Thadani (2012); Rouibah et al. (2021) |
| PT2 | My friends are generally trustworthy | Cheung and Thadani (2012); Rouibah et al. (2021) | |
| PT3 | People of my community trust each other | Cheung and Thadani (2012); Rouibah et al. (2021) | |
| PT4 | Overall, I am living in a high trust society | Cheung and Thadani (2012); Rouibah et al. (2021) | |
| PR | PR1 | I am worried that the price on Instagram may be higher than in the mall | Lim (2003); Rouibah et al. (2021) |
| PR2 | I am worried that purchasing from Instagram may take me too much time, including choosing products from a wide selection and a delay in shipment | Lim (2003); Rouibah et al. (2021) | |
| PR3 | I am worried that products sold through Instagram are fake, copied, or imitated | Lim (2003); Rouibah et al. (2021) | |
| PR4 | I am worried that the products I buy from Instagram do not meet my expectations due to being unable to touch them or try them in person | Lim (2003); Rouibah et al. (2021) | |
| PR5 | I am worried about after-sale services based on purchasing on Instagram | Lim (2003); Rouibah et al. (2021) | |
| PR6 | I am worried about the value of the product I purchase through Instagram does not meet its price | Lim (2003); Rouibah et al. (2021) | |
| TRIN | TRIN1 | Instagram has safeguards to make me feel comfortable using it for e-shopping | Rouibah et al. (2021); Schaupp et al. (2010) |
| TRIN2 | I feel assured that legal and technological structures adequately protect me from e-shopping problems | Rouibah et al. (2021); Schaupp et al. (2010) | |
| TRIN3 | In general, the internet is a robust and safe environment in which to e-shop | Rouibah et al. (2021); Schaupp et al. (2010) | |
| PE | PE1 | I have fun interacting with Instagram | Agarwal and Karahanna (2000); Rouibah et al. (2021) |
| PE2 | Using Instagram provides me with a lot of enjoyment | Agarwal and Karahanna (2000); Rouibah et al. (2021) | |
| PE3 | I enjoy using Instagram | Agarwal and Karahanna (2000); Rouibah et al. (2021) | |
| CS | CS1 | I am willing to use eWoM to recommend things to my relatives and friends | Lee (2014); Rouibah et al. (2021) |
| CS2 | I am willing to try new products introduced by eWoM | Lee (2014); Rouibah et al. (2021) | |
| CS3 | Based on my prior experience, I am satisfied with my online shopping through Instagram | Murray and Howat (2002); Rouibah et al. (2021) | |
| CS4 | Based on my prior experience, I think purchasing through Instagram is a wise choice | Murray and Howat (2002); Rouibah et al. (2021) | |
| CS5 | Based on my prior experience, I am planning to repurchase through Instagram in the future | Murray and Howat (2002); Rouibah et al. (2021) | |
| CS6 | Based on my past purchasing experiences, I will reuse Instagram to repurchase in the future | Murray and Howat (2002); Rouibah et al. (2021) | |
| PV | PV1 | Compared to the fee I need to pay, the use of Instagram offers value for money | Forsythe et al. (2006); Rouibah et al. (2021) |
| PV2 | Compared to the effort I need to put in, the use of Instagram is beneficial to me | Forsythe et al. (2006); Rouibah et al. (2021) | |
| PV3 | Compared to the time I need to spend, the use of Instagram is worthwhile to me | Forsythe et al. (2006); Rouibah et al. (2021) | |
| eWoM | eWoM1 | When I am not sure about the quality of the product, I rely on eWoM recommendations to obtain information | Lee (2014); Rouibah et al. (2021) |
| eWoM2 | Whenever I required product information, I first seek eWoM recommendations on Instagram accounts | Lee (2014); Rouibah et al. (2021) | |
| eWoM3 | I consider online customer reviews when I make a purchasing decision through Instagram | Lee (2014); Rouibah et al. (2021) |
| Latent item | Abr. | Items | Source |
|---|---|---|---|
| PT | PT1 | A high degree of trust exists in my family | |
| PT2 | My friends are generally trustworthy | ||
| PT3 | People of my community trust each other | ||
| PT4 | Overall, I am living in a high trust society | ||
| PR | PR1 | I am worried that the price on Instagram may be higher than in the mall | |
| PR2 | I am worried that purchasing from Instagram may take me too much time, including choosing products from a wide selection and a delay in shipment | ||
| PR3 | I am worried that products sold through Instagram are fake, copied, or imitated | ||
| PR4 | I am worried that the products I buy from Instagram do not meet my expectations due to being unable to touch them or try them in person | ||
| PR5 | I am worried about after-sale services based on purchasing on Instagram | ||
| PR6 | I am worried about the value of the product I purchase through Instagram does not meet its price | ||
| TRIN | TRIN1 | Instagram has safeguards to make me feel comfortable using it for e-shopping | |
| TRIN2 | I feel assured that legal and technological structures adequately protect me from e-shopping problems | ||
| TRIN3 | In general, the internet is a robust and safe environment in which to e-shop | ||
| PE | PE1 | I have fun interacting with Instagram | |
| PE2 | Using Instagram provides me with a lot of enjoyment | ||
| PE3 | I enjoy using Instagram | ||
| CS | CS1 | I am willing to use eWoM to recommend things to my relatives and friends | |
| CS2 | I am willing to try new products introduced by eWoM | ||
| CS3 | Based on my prior experience, I am satisfied with my online shopping through Instagram | ||
| CS4 | Based on my prior experience, I think purchasing through Instagram is a wise choice | ||
| CS5 | Based on my prior experience, I am planning to repurchase through Instagram in the future | ||
| CS6 | Based on my past purchasing experiences, I will reuse Instagram to repurchase in the future | ||
| PV | PV1 | Compared to the fee I need to pay, the use of Instagram offers value for money | |
| PV2 | Compared to the effort I need to put in, the use of Instagram is beneficial to me | ||
| PV3 | Compared to the time I need to spend, the use of Instagram is worthwhile to me | ||
| eWoM | eWoM1 | When I am not sure about the quality of the product, I rely on eWoM recommendations to obtain information | |
| eWoM2 | Whenever I required product information, I first seek eWoM recommendations on Instagram accounts | ||
| eWoM3 | I consider online customer reviews when I make a purchasing decision through Instagram |
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.