Table 1 Feedback channels and their... | Emerald Publishing

Table 1

Feedback channels and their determination methods

Channel	Input	Output	Detection method
E-mail	X		Automated: via regex pattern `\b[A−Za−z0−9._%+−]+@[A−Za−z0−9.−]+.[A−Z
Feedback form	X		Automated: Identified <form> tags with keywords like “feedback” in labels, buttons, or URLs
Survey	X		Manual
Interviews	X		Manual
Dataset Like/Rate/Fav	X	X	Manual
User/Discussion Forum	X	X	Manual
Social Media	X	X	Automated: Detected links for Twitter or Facebook etc
Blog/News		X	Manual
Newsletter		X	Manual

Channel	Input	Output	Detection method
E-mail	X		Automated: via regex pattern `\b[A−Za−z0−9._%+−]+@[A−Za−z0−9.−]+.[A−Z
Feedback form	X		Automated: Identified <form> tags with keywords like “feedback” in labels, buttons, or URLs
Survey	X		Manual
Interviews	X		Manual
DatasetLike/Rate/Fav	X	X	Manual
User/Discussion Forum	X	X	Manual
Social Media	X	X	Automated: Detected links for Twitter or Facebook etc
Blog/News		X	Manual
Newsletter		X	Manual

Source(s): Authors’ own work