Data sources
| Organization | Interviews | Site visits | Documents |
|---|---|---|---|
| NPO1 | 9 interviews
| 3 visits to a centralized hub 1 visit to a concept store- | Sustainability reports Company website Online materials |
| NPO2 | 7 interviews
| 1 visit to the headquarters and the warehouse | Annual reports Company website Online materials and videos |
| NPO3 | 7 interviews
| 1 visit to the main facility 1 visit to the remake facility 1 visit to a store | Company website Online materials Published articles |
| Organization | Interviews | Site visits | Documents |
|---|---|---|---|
| NPO1 | 9 interviews Sustainability manager Logistics manager Store managers | 3 visits to a centralized hub | Sustainability reports |
| NPO2 | 7 interviews Business director Deputy director Logistics manager Regional manager | 1 visit to the headquarters and the warehouse | Annual reports |
| NPO3 | 7 interviews Area manager production Area Manager Sales Team manager Administrator Designer | 1 visit to the main facility | Company website |
Source(s): Authors’ own work
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