Key LMD criteria
| LMD criteria | Description/examples | References |
|---|---|---|
| Senders' priorities | ||
| Cost | Includes cost of transport (e.g. cost of buying/leasing vehicles, fuel cost, maintenance cost), driver cost (e.g. hourly fees, cost of problem solving) and opportunity cost (e.g. failed delivery cost) | Mangiaracina et al. (2019), Peppel et al. (2022), Siragusa et al. (2022) |
| Applicability | Includes route planning, load assignment, delivery setup, and number and location of warehouse facilities | Dong et al. (2021), Hagberg and Hulthén (2022), Peppel et al. (2022) |
| Capacity | Includes payload, speed, range, refueling/recharging frequency, extreme weather resistance and maintenance requirements | Castillo et al. (2018), Ranieri et al. (2018), Wang and Odoni (2016) |
| Receivers' priorities | ||
| Time | Includes punctuality (i.e. receiving items within specified delivery windows) and reduced delivery time (i.e. minimizing the time between order placement and arrival) | Castillo et al. (2018), Mangiaracina et al. (2019), Rutner and Langley (2000) |
| Reach | Reaching receivers at their preferred destinations | Lim et al. (2018), Mangiaracina et al. (2019) |
| Item condition | Receiving the right item in the right quantity and condition (e.g. free from physical damage, before expiration period) | Rutner and Langley (2000), Shapiro and Heskett (1985) |
| Regulators' priorities | ||
| Policies | Includes creating/applying legal frameworks, licensing guidelines and training programs for operative and sustainable LMD | Ewedairo et al. (2018), Siragusa et al. (2022) |
| Infrastructure | Facilitating the necessary infrastructure for the transport mode to operate. Includes road networks, facilities to park/stop and amenities for maintenance and maneuvering | Ewedairo et al. (2018), Ignat and Chankov (2020) |
| Public acceptance | Maintaining the public's contentment with delivery systems and preserving their privacy and safety rights | Peppel et al. (2022), Siragusa et al. (2022), Wang et al. (2021) |
| Societies' priorities | ||
| Safety | Ensuring safety of traffic users, pedestrians, residents and animals as well as properties, landmarks and buildings | Ignat and Chankov (2020), Naclerio and De Giovanni (2022), Wang et al. (2021) |
| Privacy | Includes protecting people's identities and personal space and not collecting or using their identifiable data without their permission | Peppel et al. (2022), Wang et al. (2021) |
| Environment | Minimizing environmental externalities related to the LMD process (e.g. air pollution, greenhouse gas emissions, energy consumption, noise pollution, congestion, visual intrusion, etc.) | Ignat and Chankov (2020), Siragusa et al. (2022) |
| LMD criteria | Description/examples | References |
|---|---|---|
| Cost | Includes cost of transport (e.g. cost of buying/leasing vehicles, fuel cost, maintenance cost), driver cost (e.g. hourly fees, cost of problem solving) and opportunity cost (e.g. failed delivery cost) | |
| Applicability | Includes route planning, load assignment, delivery setup, and number and location of warehouse facilities | |
| Capacity | Includes payload, speed, range, refueling/recharging frequency, extreme weather resistance and maintenance requirements | |
| Time | Includes punctuality (i.e. receiving items within specified delivery windows) and reduced delivery time (i.e. minimizing the time between order placement and arrival) | |
| Reach | Reaching receivers at their preferred destinations | |
| Item condition | Receiving the right item in the right quantity and condition (e.g. free from physical damage, before expiration period) | |
| Policies | Includes creating/applying legal frameworks, licensing guidelines and training programs for operative and sustainable LMD | |
| Infrastructure | Facilitating the necessary infrastructure for the transport mode to operate. Includes road networks, facilities to park/stop and amenities for maintenance and maneuvering | |
| Public acceptance | Maintaining the public's contentment with delivery systems and preserving their privacy and safety rights | |
| Safety | Ensuring safety of traffic users, pedestrians, residents and animals as well as properties, landmarks and buildings | |
| Privacy | Includes protecting people's identities and personal space and not collecting or using their identifiable data without their permission | |
| Environment | Minimizing environmental externalities related to the LMD process (e.g. air pollution, greenhouse gas emissions, energy consumption, noise pollution, congestion, visual intrusion, etc.) | |
Source(s): Created by authors
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