Table 2

Key LMD criteria

LMD criteriaDescription/examplesReferences
Senders' priorities
CostIncludes cost of transport (e.g. cost of buying/leasing vehicles, fuel cost, maintenance cost), driver cost (e.g. hourly fees, cost of problem solving) and opportunity cost (e.g. failed delivery cost)Mangiaracina et al. (2019), Peppel et al. (2022), Siragusa et al. (2022) 
ApplicabilityIncludes route planning, load assignment, delivery setup, and number and location of warehouse facilitiesDong et al. (2021), Hagberg and Hulthén (2022), Peppel et al. (2022) 
CapacityIncludes payload, speed, range, refueling/recharging frequency, extreme weather resistance and maintenance requirementsCastillo et al. (2018), Ranieri et al. (2018), Wang and Odoni (2016) 
Receivers' priorities
TimeIncludes punctuality (i.e. receiving items within specified delivery windows) and reduced delivery time (i.e. minimizing the time between order placement and arrival)Castillo et al. (2018), Mangiaracina et al. (2019), Rutner and Langley (2000) 
ReachReaching receivers at their preferred destinationsLim et al. (2018), Mangiaracina et al. (2019) 
Item conditionReceiving the right item in the right quantity and condition (e.g. free from physical damage, before expiration period)Rutner and Langley (2000), Shapiro and Heskett (1985) 
Regulators' priorities
PoliciesIncludes creating/applying legal frameworks, licensing guidelines and training programs for operative and sustainable LMDEwedairo et al. (2018), Siragusa et al. (2022) 
InfrastructureFacilitating the necessary infrastructure for the transport mode to operate. Includes road networks, facilities to park/stop and amenities for maintenance and maneuveringEwedairo et al. (2018), Ignat and Chankov (2020) 
Public acceptanceMaintaining the public's contentment with delivery systems and preserving their privacy and safety rightsPeppel et al. (2022), Siragusa et al. (2022), Wang et al. (2021) 
Societies' priorities
SafetyEnsuring safety of traffic users, pedestrians, residents and animals as well as properties, landmarks and buildingsIgnat and Chankov (2020), Naclerio and De Giovanni (2022), Wang et al. (2021) 
PrivacyIncludes protecting people's identities and personal space and not collecting or using their identifiable data without their permissionPeppel et al. (2022), Wang et al. (2021) 
EnvironmentMinimizing environmental externalities related to the LMD process (e.g. air pollution, greenhouse gas emissions, energy consumption, noise pollution, congestion, visual intrusion, etc.)Ignat and Chankov (2020), Siragusa et al. (2022) 

Source(s): Created by authors

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