Competencies of logistics managers in the new era
| Code | Indicative references | |
|---|---|---|
| Foundational competencies | ||
| FC1 | Adaptability | Supply Chain Canada (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), Gill (2002), Todnem (2005), Thai et al. (2011), Thai (2012), Thai et al. (2012), Murphy and Poist (1991a, b, 2006, 2007) |
| FC2 | Leadership and emotional intelligence | Supply Chain Canada (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), van Hoek et al. (2020), APICS (The Association for Operations Management) (2014), Derwik et al. (2016), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007), Lin and Chang (2018) |
| FC3 | Creative thinking and innovation | Supply Chain Canada (2020), APICS (The Association for Operations Management) (2014), The Chartered Institute of Logistics and Transport (CILT) (2017), Thai (2012), Thai et al. (2011), Thai et al. (2012) |
| FC4 | Collaboration and synergy | Supply Chain Canada (2020), APICS (The Association for Operations Management) (2014), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007) |
| FC5 | Communications | Supply Chain Canada (2020), APICS (The Association for Operations Management) (2014), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007), Kotzab et al. (2018) |
| FC6 | Customer centricity | Supply Chain Canada (2020), APICS (The Association for Operations Management) (2014), The Chartered Institute of Logistics and Transport (CILT) (2017), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007) |
| FC7 | Environmental sustainability mindset | Mageto and Luke (2020), Derwik et al. (2016), The Chartered Institute of Logistics and Transport (CILT) (2017) |
| FC8 | Outcome-driven | Supply Chain Canada (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007) |
| FC9 | Systems thinking | Supply Chain Canada (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), Mageto and Luke (2020) |
| FC10 | Ethical behaviour | Derwik et al. (2016), Supply Chain Canada (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007) |
| FC11 | Digital mindset | Supply Chain Canada (2020), Mageto and Luke (2020), Derwik et al. (2016), Kotzab et al. (2018) |
| FC12 | Resilient mindset | Sundaram et al. (2020), Henry and McMullen (2018), Kotzab et al. (2018), The Chartered Institute of Logistics and Transport (CILT) (2017) |
| FC13 | Judgement and decision making | Supply Chain Canada (2020), Derwik et al. (2016), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007) |
| FC14 | Teamwork mindset | APICS (The Association for Operations Management) (2014), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007) |
| FC15 | Growth mindset | Rahman and Qing (2014), Gammelgaard and Larson (2001) |
| Core competencies | ||
| CC1 | Supply chain orientation | The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Rahman and Qing (2014) |
| CC2 | Supply chain strategy | Supply Chain Canada (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014) |
| CC3 | Supply chain design | Supply Chain Canada (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014) |
| CC4 | Supply chain and logistics analytics | Hallikas et al. (2021), Supply Chain Canada (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014) |
| CC5 | Supply chain dynamics | Hallikas et al. (2021), Supply Chain Canada (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014) |
| CC6 | Supply chain resilience | Zouari et al. (2021), Ivanov (2021), Korchagina et al. (2020), Sundaram et al. (2020) |
| CC7 | Logistics-transport regulations | Mageto and Luke (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), Derwik et al. (2016), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007) |
| CC8 | Reverse supply chain | Mageto and Luke (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), Derwik et al. (2016), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007) |
| Specialist competencies | ||
| SC1 | Transportation and distribution | Supply Chain Canada (2020), Mageto and Luke (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Derwik et al. (2016), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007), Gammelgaard and Larson (2001) |
| SC2 | Warehousing and facilities management | Supply Chain Canada (2020), Mageto and Luke (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Derwik et al. (2016), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007), Gammelgaard and Larson (2001) |
| SC3 | Forecasting and inventory management | Supply Chain Canada (2020), Mageto and Luke (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Derwik et al. (2016), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007), Gammelgaard and Larson (2001) |
| SC4 | Operations planning and execution | Supply Chain Canada (2020), Mageto and Luke (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Derwik et al. (2016), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007), Gammelgaard and Larson (2001) |
| SC5 | Procurement strategy and management | Supply Chain Canada (2020), Mageto and Luke (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Derwik et al. (2016), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007), Gammelgaard and Larson (2001) |
| SC6 | Order management and customer service | Mageto and Luke (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Derwik et al. (2016), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007), Gammelgaard and Larson (2001) |
| SC7 | Packaging management | Mageto and Luke (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Derwik et al. (2016), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007), Gammelgaard and Larson (2001) |
| SC8 | Returns management | Mageto and Luke (2020), The Chartered Institute of Logistics and Transport (CILT) (2017), APICS (The Association for Operations Management) (2014), Derwik et al. (2016), Thai (2012), Thai et al. (2011), Thai et al. (2012), Murphy and Poist (1991a, b, 1998, 2006, 2007), Gammelgaard and Larson (2001) |
| Technology-IT competencies | ||
| TC1 | Digital awareness and orientation | Gaudenzi et al. (2021), Sundaram et al. (2020), Demirova (2019), Derwik et al. (2016) |
| TC2 | Data analytics/data processing | Hallikas et al. (2021), Liu et al. (2021), Strategic Direction (2021), Chauhan et al. (2021), Schniederjans et al. (2020), Lamdasni and Okar (2020), Derwik et al. (2016) |
| TC3 | Optimisation and simulation ability | Rejeb et al. (2021), Sharma and Joshi (2020), Schniederjans et al. (2020), Derwik et al. (2016) |
| TC4 | Computational competency | Hallikas et al. (2021), Liu et al. (2021), Strategic Direction (2021), Chauhan et al. (2021), Schniederjans et al. (2020), Lamdasni and Okar (2020), Derwik et al. (2016) |
| TC5 | Understanding AI and machine learning applications | Holubčík et al. (2021), Kannan and Garad (2021), Schniederjans et al. (2020), Wilkesmann and Wilkesmann (2018) |
| TC6 | Understanding autonomous robotics applications | Holubčík et al. (2021), Kannan and Garad (2021), Schniederjans et al. (2020), Wilkesmann and Wilkesmann (2018) |
| TC7 | Understanding Internet of Things applications | Holubčík et al. (2021), Kannan and Garad (2021), Schniederjans et al. (2020), Wilkesmann and Wilkesmann (2018) |
| Code | Indicative references | |
|---|---|---|
| FC1 | Adaptability | |
| FC2 | Leadership and emotional intelligence | |
| FC3 | Creative thinking and innovation | |
| FC4 | Collaboration and synergy | |
| FC5 | Communications | |
| FC6 | Customer centricity | |
| FC7 | Environmental sustainability mindset | |
| FC8 | Outcome-driven | |
| FC9 | Systems thinking | |
| FC10 | Ethical behaviour | |
| FC11 | Digital mindset | |
| FC12 | Resilient mindset | |
| FC13 | Judgement and decision making | |
| FC14 | Teamwork mindset | |
| FC15 | Growth mindset | |
| CC1 | Supply chain orientation | |
| CC2 | Supply chain strategy | |
| CC3 | Supply chain design | |
| CC4 | Supply chain and logistics analytics | |
| CC5 | Supply chain dynamics | |
| CC6 | Supply chain resilience | |
| CC7 | Logistics-transport regulations | |
| CC8 | Reverse supply chain | |
| SC1 | Transportation and distribution | |
| SC2 | Warehousing and facilities management | |
| SC3 | Forecasting and inventory management | |
| SC4 | Operations planning and execution | |
| SC5 | Procurement strategy and management | |
| SC6 | Order management and customer service | |
| SC7 | Packaging management | |
| SC8 | Returns management | |
| TC1 | Digital awareness and orientation | |
| TC2 | Data analytics/data processing | |
| TC3 | Optimisation and simulation ability | |
| TC4 | Computational competency | |
| TC5 | Understanding AI and machine learning applications | |
| TC6 | Understanding autonomous robotics applications | |
| TC7 | Understanding Internet of Things applications |
Source(s): Authors, adapted from the literature
As a benefit of your subscription, you can share temporary access to restricted articles.
Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.
Please sign in to your personal account to gift article access.
As a benefit of your subscription, you can share temporary access to restricted articles.
Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.
Gift articles remaining: --
Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.
Gift articles remaining: --
As a benefit of your subscription, you can share temporary access to restricted articles.
Each link will stop working after 30 days or 10 uses.
You have reached the limit of 10 links within a 30 day period.
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.