Table 3

Criteria to ensure trustworthiness of research findings

MeasureMain objectivesRequirements met
CredibilityTo ensure that findings are the true representationsInterviewed respondents from different firms; data triangulated through secondary means
TransferabilityFindings can be transferred from one context to anotherUsed multiple case studies to ensure that findings can be transferred to other contexts
DependabilityResults would remain the same if the sample is repeatedStrauss and Corbin (1990)’s coding paradigm used: Open, axial and selective coding; Raw quotes provided
Coding process facilitated through NVIVO
ConfirmabilityFindings emerge from the data through respondents’ interpretationData collected from respondents with expertise on the management of supply chain operations

Source(s): Authors’ work

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