Table 4

Clusters of connecting behaviours in the extended ecosystem of a tourism destination

VariablesClustersKruskal-Wallis H
Inward-ICT (n = 169)Outward-ISEN (n = 159)Outward-general-ICT (n = 252)Outward-travel-tech (n = 33)
Clustering variablesMeanMeanMeanMean
External index−0.210.450.890.59N/A
ICT index0.73−0.140.860.87N/A
T-Tech index−0.58−0.88−0.860.46N/A
Descriptive variablesRankRankRankRank
Ecosystem leadership28840626922071.442*
Integration level33537525523957.366*
Mediation34934626125666.568*
Variety of connections419445160193357.514*
Connecting activity (CA)382438196139245.716*
CA: tourism actors460407155207388.633*
CA: ISEN actors275512217175330.482*
CA: ICT actors30136929215047.545*
CA: general ICT2803823096793.685*
CA: travel tech386279248483116.115*
Composition of clusters according to tourism sectorsRow N %Row N %Row N %Row N %
DMOs100%0%0%0%N/A
Tourism-related public bodies2%98%0%0%N/A
Natural and cultural resources26.5%39%34.5%0%N/A
Accommodations35%8%48%9%N/A
Sports and recreation service companies9%22%66%4%N/A
Travel agencies and other reservation services16%23%58%3%N/A

Note(s): Clusters were formed based on the K-means clustering methodology. N/A refers to “not applicable.” ISEN refers to “institutional and socio-economic non-tourism actors.” *Significant at the level p < 0.001, df = 3

Source(s): Created by authors

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