Table 3

Overview of findings

Research questionConceptsMain themes
RQ1: How do the motivational goal frames (hedonic, gain and normative), along with opportunity and ability, shape Gen Z’s proenvironmental choices in travel and tourism?Motivation
(hedonic, gain and
normative goal frames)
  • Hedonic motivations are the primary drivers, especially regarding reasons to travel, but also when choosing destinations and accommodations

  • Gain-related factors, like price sensitivity and value for money, are frequently mentioned, especially considering transport

  • Normative motives are present but generally weak, with environmental concerns rarely influencing travel decisions

  • Some respondents feel tension between cost/convenience and environmental impact

Opportunity
  • Convincing friends and family to choose eco-friendly options is challenging, as others prefer faster, more convenient methods like flying or driving

  • Gen Z participants often have little influence over travel decisions, which are usually made by financially supporting parents

  • Environmental behaviors are sometimes adapted to destination norms, which may be less eco-friendly

Ability
  • Respondents are aware of travel’s environmental impacts, especially emissions, but most have limited knowledge of sustainable practices beyond transportation

  • Some believe individual actions can make a difference, while others feel disempowered about their impact

RQ2: What interventions can enhance Gen Z’s engagement in proenvironmental tourist behaviors?Interventions
  • Respondents suggest increasing proenvironmental knowledge through targeted communication, particularly via social media and influencers

  • Making eco-friendly travel cheaper, more comfortable and convenient is seen as key to promoting sustainable options

  • Some believe legislation or technological advances are essential for meaningful change

Source: Authors’ own work

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