Table 2.

Value co-creation matrix for participation and involvement in food waste

Participation and involvement for value co-creation matrix
Creator of value– Firm – Network partners (restaurants, supermarkets suppliers and local businesses) – Media, content creator and influencer – Social and non-profit organizations – Citizens
Process of value co-creation– Sharing engaging content – Marketing offers, alternative consumption of products – Engagement: individual and at community level – Challenges for reduce food waste – Dissemination and awareness of sustainable and recycling practices – Initiatives, projects and events – Mentions, awards, petitions – Connecting with potential customers – Driving pro environmental app downloads – Increasing brand awareness
Resources used– Technology platform – Social media – Coupon/discount/low prices and special offers – Promotional and original content – Tickets to events and giveaway – Storage facilities – Marketing and communication activities – Partnerships with businesses
Source(s): Authors’ elaboration

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