Table 3.

Levels of decision-making in closed-loop supply chain management (information from: Yu and Solvang, 2020; Sheriff et al., 2012; Misni and Lee, 2017; Ivanov et al., 2010)

StrategicTacticalOperational
Level of decision-makingFirst levelSecond levelSecond level
Impact on supply chain performanceLong-term impactMedium-term impactShort-term impact
Costs associated with changesVery expensive to changeEasy and inexpensive to changeEasy and inexpensive to change
ExpectationsIt should be robust to withstand changes in external environmentShould be flexible to adapt to changes in the external environmentShould be flexible to adapt to changes in the external environment
Decisions made in levela. Number of facilities
b. location and
allocation of facilities
c. capacity of facilities
d. co-ordination of
supply chain network
e. return policies
a. Production planning
b. inventory
management
c. Procurement
d. returns forecasting
e. disposition strategies
f. hazardous waste
treatment and
transportation
a. Vehicle planning and
scheduling
b. dynamic pricing
c. order batching
d. order picking
e. routine picking
f. vehicle routing

Source(s): Author’s own creation/work

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