Levels of decision-making in closed-loop supply chain management (information from: Yu and Solvang, 2020; Sheriff et al., 2012; Misni and Lee, 2017; Ivanov et al., 2010)
| Strategic | Tactical | Operational | |
|---|---|---|---|
| Level of decision-making | First level | Second level | Second level |
| Impact on supply chain performance | Long-term impact | Medium-term impact | Short-term impact |
| Costs associated with changes | Very expensive to change | Easy and inexpensive to change | Easy and inexpensive to change |
| Expectations | It should be robust to withstand changes in external environment | Should be flexible to adapt to changes in the external environment | Should be flexible to adapt to changes in the external environment |
| Decisions made in level | a. Number of facilities b. location and allocation of facilities c. capacity of facilities d. co-ordination of supply chain network e. return policies | a. Production planning b. inventory management c. Procurement d. returns forecasting e. disposition strategies f. hazardous waste treatment and transportation | a. Vehicle planning and scheduling b. dynamic pricing c. order batching d. order picking e. routine picking f. vehicle routing |
| Strategic | Tactical | Operational | |
|---|---|---|---|
| Level of decision-making | First level | Second level | Second level |
| Impact on supply chain performance | Long-term impact | Medium-term impact | Short-term impact |
| Costs associated with changes | Very expensive to change | Easy and inexpensive to change | Easy and inexpensive to change |
| Expectations | It should be robust to withstand changes in external environment | Should be flexible to adapt to changes in the external environment | Should be flexible to adapt to changes in the external environment |
| Decisions made in level | a. Number of facilities | a. Production planning | a. Vehicle planning and |
Source(s): Author’s own creation/work
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