Table 4.

Results of hypothesis testing (moderating effects)

Hyp.DVIDVStd. Coef. (β)t-valueSig. at p< 0.05
PS
H5a-aNPQ*CEK0.0841.0510.294
H5b-aYIQ*CEK0.2222.5410.011
H5c-aNBI*CEK0.1641.9110.057
H5d-aYPE*CEK0.3404.047<0.001
BT
H5a-bNPQ*CEK−0.132−1.4770.140
H5b-bYIQ*CEK0.2692.7610.006
H5c-bYBI*CEK0.4784.981<0.001
H5d-bNPE*CEK0.1101.1790.239
PUV
H5a-cNPQ*CEK0.0971.1030.271
H5b-cYIQ*CEK0.3143.2770.001
H5c-cNBI*CEK0.0400.4240.672
H5d-cYPE*CEK0.3003.2480.001
PHV
H5a-dYPQ*CEK−0.157−2.0100.045
H5b-dYIQ*CEK0.4315.074<0.001
H5c-dYBI*CEK0.2512.9980.003
H5d-dYPE*CEK0.2843.476<0.001

Note(s): Y – hypothesis supported; N – hypothesis not supported; Std. Coef.=standardized coefficients, DV = dependent variable. IDV = independent variable. Product quality = PQ, information quality = IQ, brand image = BI, promotional efforts = PE, product satisfaction = PS, brand trust = BT, perceived utilitarian value = PUV, perceived hedonic value = PHV, consumer environmental knowledge = CEK. Significant at p< 0.05

Source(s): Authors’ own work

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