Table 6.

Most frequently repaired devices subsidised from the vouchers

Top devices in our sampleRepair frequency of the device in case of a defect**Top devices in Thuringia*Sites of all repairs in Thuringia*
Smartphones: 38%Smartphones: 27%Smartphones: 31%Local repair shop: 63%
Coffee machines: 11%Coffee machine: 30%Washing machines: 11%Other repair shop: 14%
Washing machines: 8%Washing machine: 37%Coffee machines: 10%Consumer service of manufacturer: 14%
Laptops or PC: 6%Laptops: 40%Dishwashers: 9%Repair service of an electronics shop: 8.5%
Dishwashers: 5%Dishwashers: 45%Ovens: 8%Repair café: 0.5%

Note(s):

*All voucher application data is sourced from Schmöger (2024). **Repair frequency data was collected in Germany by Wertgarantie (2024) and is based on all reported defect cases per product category. Small kitchen appliances have the highest repair frequency, with a repair rate of 52%. The average repair frequency across all defect cases was 23% in Germany

Source(s): Authors’ own work

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