Descriptive statistics and correlations
| Correlation coefficients | ||||||||
|---|---|---|---|---|---|---|---|---|
| Description | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
| 1 Violation of quality maxim | 0.896 | |||||||
| 2 Violation of quantity maxim | 0.765 | 0.866 | ||||||
| 3 Violation of relevance maxim | 0.736 | 0.848 | 0.867 | |||||
| 4 Violation of clarity maxim | 0.815 | 0.786 | 0.774 | 0.887 | ||||
| 5 Perceived customer manipulation | 0.543 | 0.662 | 0.635 | 0.577 | 0.760 | |||
| 6 Attitude toward the website | −0.648 | −0.634 | −0.613 | −0.588 | −0.572 | 0.897 | ||
| 7 Purchase intention | −0.419 | −0.396 | −0.396 | −0.413 | −0.370 | 0.643 | - | |
| 8 Loyalty intentions | −0.495 | −0.463 | −0.445 | −0.444 | −0.384 | 0.766 | 0.657 | 0.925 |
| Mean | 4.858 | 5.021 | 5.106 | 5.045 | 3.012 | 4.2 | 3.495 | 3.168 |
| SD | 1.341 | 1.36 | 1.238 | 1.37 | 1.131 | 1.436 | 1.842 | 1.57 |
| Average variance extracted (AVE) | 0.803 | 0.750 | 0.752 | 0.787 | 0.573 | 0.806 | - | 0.856 |
| Correlation coefficients | ||||||||
|---|---|---|---|---|---|---|---|---|
| Description | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
| 1 Violation of quality maxim | ||||||||
| 2 Violation of quantity maxim | 0.765 | |||||||
| 3 Violation of relevance maxim | 0.736 | 0.848 | ||||||
| 4 Violation of clarity maxim | 0.815 | 0.786 | 0.774 | |||||
| 5 Perceived customer manipulation | 0.543 | 0.662 | 0.635 | 0.577 | ||||
| 6 Attitude toward the website | −0.648 | −0.634 | −0.613 | −0.588 | −0.572 | |||
| 7 Purchase intention | −0.419 | −0.396 | −0.396 | −0.413 | −0.370 | 0.643 | ||
| 8 Loyalty intentions | −0.495 | −0.463 | −0.445 | −0.444 | −0.384 | 0.766 | 0.657 | |
| Mean | 4.858 | 5.021 | 5.106 | 5.045 | 3.012 | 4.2 | 3.495 | 3.168 |
| 1.341 | 1.36 | 1.238 | 1.37 | 1.131 | 1.436 | 1.842 | 1.57 | |
| Average variance extracted ( | 0.803 | 0.750 | 0.752 | 0.787 | 0.573 | 0.806 | - | 0.856 |
All correlations are significant at p < 0.001. The italic values along the diagonal are the square roots of the AVE
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