Table 3.

SEM results

PathEstimatep-valueConclusion
Hypotheses
Scarcity → violation of quality maxim0.0400.535Not supported
Scarcity → violation of quantity maxim0.223<0.001Supported
Scarcity → violation of relevance maxim0.1910.003Supported
Scarcity → violation of clarity maxim0.0980.120Not supported
Sneaking → violation of quality maxim0.1940.002Supported
Sneaking → violation of quantity maxim0.238<0.001Supported
Sneaking → violation of relevance maxim0.247<0.001Supported
Sneaking → violation of clarity maxim0.245<0.001Supported
Scarcity × sneaking → violation of quality maxim0.1390.027Supported
Scarcity × sneaking → violation of quantity maxim0.322<0.001Supported
Scarcity × sneaking → violation of relevance maxim0.316<0.001Supported
Scarcity × sneaking → violation of clarity maxim0.211<0.001Supported
Violation of quality maxim → PCM0.2160.032Supported
Violation of quantity maxim → PCM0.3260.025Supported
Violation of relevance maxim → PCM0.2340.107Not supported
Violation of clarity maxim → PCM0.1100.275Not supported
PCM → attitude toward the website−0.863<0.001Supported
PCM → purchase intention−0.638<0.001Supported
Attitude toward the website → loyalty intentions0.624<0.001Supported
Purchase intention → loyalty intentions0.286<0.001Supported
Control variables
Familiarity with online shopping → PCM−0.0240.621-
Familiarity with online shopping → attitude toward the website−0.0410.361-
Familiarity with online shopping → purchase intention−0.0450.356-
Familiarity with online shopping → loyalty intentions0.0690.051-
Note(s):

χ2 = 2,231.979; df = 951; χ2/df = 2,347; CFI = 0.924; and RMSEA = 0.06

Source(s): Authors’ own work

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