SEM results of moderation
| Path | Estimate | p-value |
|---|---|---|
| Hypotheses | ||
| Scarcity → violation of quality maxim | 0.040 | 0.536 |
| Scarcity → violation of quantity maxim | 0.425 | <0.001 |
| Scarcity → violation of relevance maxim | 0.369 | 0.002 |
| Scarcity → violation of clarity maxim | 0.098 | 0.120 |
| Sneaking → violation of quality maxim | 0.193 | <0.001 |
| Sneaking → violation of quantity maxim | 0.238 | <0.001 |
| Sneaking → violation of relevance maxim | 0.246 | <0.001 |
| Sneaking → violation of clarity maxim | 0.245 | <0.001 |
| Scarcity × sneaking → violation of quality maxim | 0.139 | 0.027 |
| Scarcity × sneaking → violation of quantity maxim | 0.315 | <0.001 |
| Scarcity × sneaking → violation of relevance maxim | 0.307 | <0.001 |
| Scarcity × sneaking → violation of clarity maxim | 0.211 | <0.001 |
| Violation of quality maxim → PCM | 0.210 | 0.036 |
| Violation of quantity maxim → PCM | 0.336 | 0.020 |
| Violation of relevance maxim → PCM | 0.232 | 0.110 |
| Violation of clarity maxim → PCM | 0.109 | 0.281 |
| PCM → attitude toward the website | −0.861 | <0.001 |
| PCM → purchase intention | −0.634 | <0.001 |
| Attitude toward the website → loyalty intentions | 0.628 | <0.001 |
| Purchase intention → loyalty intentions | 0.283 | <0.001 |
| Moderator familiarity with online-shopping (FWO) | ||
| FWO × scarcity → violation of quantity maxim | −0.211 | 0.036 |
| FWO × scarcity → violation of relevance maxim | −0.186 | 0.110 |
| Path | Estimate | |
|---|---|---|
| Scarcity → violation of quality maxim | 0.040 | 0.536 |
| Scarcity → violation of quantity maxim | 0.425 | <0.001 |
| Scarcity → violation of relevance maxim | 0.369 | 0.002 |
| Scarcity → violation of clarity maxim | 0.098 | 0.120 |
| Sneaking → violation of quality maxim | 0.193 | <0.001 |
| Sneaking → violation of quantity maxim | 0.238 | <0.001 |
| Sneaking → violation of relevance maxim | 0.246 | <0.001 |
| Sneaking → violation of clarity maxim | 0.245 | <0.001 |
| Scarcity × sneaking → violation of quality maxim | 0.139 | 0.027 |
| Scarcity × sneaking → violation of quantity maxim | 0.315 | <0.001 |
| Scarcity × sneaking → violation of relevance maxim | 0.307 | <0.001 |
| Scarcity × sneaking → violation of clarity maxim | 0.211 | <0.001 |
| Violation of quality maxim → | 0.210 | 0.036 |
| Violation of quantity maxim → | 0.336 | 0.020 |
| Violation of relevance maxim → | 0.232 | 0.110 |
| Violation of clarity maxim → | 0.109 | 0.281 |
| −0.861 | <0.001 | |
| −0.634 | <0.001 | |
| Attitude toward the website → loyalty intentions | 0.628 | <0.001 |
| Purchase intention → loyalty intentions | 0.283 | <0.001 |
| −0.211 | 0.036 | |
| −0.186 | 0.110 |
χ2 = 2,282.96; df = 993; χ2/df = 2,299; CFI = 0.928; and RMSEA = 0.059
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