Table A1.

Demographic profile of QFD participants

CountryCase study no.ParticipantsPositionGenderArea of expertiseExperience (years)
Australia1ADepartment headMManagement and marketing19
BUnit coordinatorFManagement6
CCourse coordinatorMBachelor of business8
2DUnit coordinatorMSupply chain5
ELecturerFBachelor of laws11
FCourse coordinatorMMBA9
3GDepartment headFAccounting and economics23
HUnit coordinatorMInformation system10
ILecturerFAccounting7
China1ADepartment headMLiterature12
BCourse coordinatorMLiterature10
2CDepartment headFBusiness administration9
DCourse coordinatorMLaw8
3EUnit coordinatorMInternational relationship14
FCourse coordinatorFEconomics7
Mexico1AStaffMOperations25
BProfessorMHuman factors7
CProfessorFProject developer10
2DDepartment headMQuality and production systems25
EDepartment headMLogistics and data analyst12
FProfessorMProduct and operation30
3GUnit coordinatorMQuality and continuous improvement24
HProfessorMManufacturing and project development14

Source(s): Authors’ own creation/work

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