Demographic profile of QFD participants
| Country | Case study no. | Participants | Position | Gender | Area of expertise | Experience (years) |
|---|---|---|---|---|---|---|
| Australia | 1 | A | Department head | M | Management and marketing | 19 |
| B | Unit coordinator | F | Management | 6 | ||
| C | Course coordinator | M | Bachelor of business | 8 | ||
| 2 | D | Unit coordinator | M | Supply chain | 5 | |
| E | Lecturer | F | Bachelor of laws | 11 | ||
| F | Course coordinator | M | MBA | 9 | ||
| 3 | G | Department head | F | Accounting and economics | 23 | |
| H | Unit coordinator | M | Information system | 10 | ||
| I | Lecturer | F | Accounting | 7 | ||
| China | 1 | A | Department head | M | Literature | 12 |
| B | Course coordinator | M | Literature | 10 | ||
| 2 | C | Department head | F | Business administration | 9 | |
| D | Course coordinator | M | Law | 8 | ||
| 3 | E | Unit coordinator | M | International relationship | 14 | |
| F | Course coordinator | F | Economics | 7 | ||
| Mexico | 1 | A | Staff | M | Operations | 25 |
| B | Professor | M | Human factors | 7 | ||
| C | Professor | F | Project developer | 10 | ||
| 2 | D | Department head | M | Quality and production systems | 25 | |
| E | Department head | M | Logistics and data analyst | 12 | ||
| F | Professor | M | Product and operation | 30 | ||
| 3 | G | Unit coordinator | M | Quality and continuous improvement | 24 | |
| H | Professor | M | Manufacturing and project development | 14 |
| Country | Case study no. | Participants | Position | Gender | Area of expertise | Experience (years) |
|---|---|---|---|---|---|---|
| Australia | 1 | A | Department head | M | Management and marketing | 19 |
| B | Unit coordinator | F | Management | 6 | ||
| C | Course coordinator | M | Bachelor of business | 8 | ||
| 2 | D | Unit coordinator | M | Supply chain | 5 | |
| E | Lecturer | F | Bachelor of laws | 11 | ||
| F | Course coordinator | M | MBA | 9 | ||
| 3 | G | Department head | F | Accounting and economics | 23 | |
| H | Unit coordinator | M | Information system | 10 | ||
| I | Lecturer | F | Accounting | 7 | ||
| China | 1 | A | Department head | M | Literature | 12 |
| B | Course coordinator | M | Literature | 10 | ||
| 2 | C | Department head | F | Business administration | 9 | |
| D | Course coordinator | M | Law | 8 | ||
| 3 | E | Unit coordinator | M | International relationship | 14 | |
| F | Course coordinator | F | Economics | 7 | ||
| Mexico | 1 | A | Staff | M | Operations | 25 |
| B | Professor | M | Human factors | 7 | ||
| C | Professor | F | Project developer | 10 | ||
| 2 | D | Department head | M | Quality and production systems | 25 | |
| E | Department head | M | Logistics and data analyst | 12 | ||
| F | Professor | M | Product and operation | 30 | ||
| 3 | G | Unit coordinator | M | Quality and continuous improvement | 24 | |
| H | Professor | M | Manufacturing and project development | 14 |
Source(s): Authors’ own creation/work
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