Table A4.

OCBO: Scale items

ItemsStrongly disagreeDisagreeNeither disagree nor agreeAgreeStrongly agree
(1) I express loyalty towards the organization12345
(2) I actively update myself and comply with developments in the organization12345
(3) I show pride when representing the organization in public12345
(4) I attend functions that are not required but that help the organization’s image12345
(5) I take action to protect the organization from potential problems12345
(6) I demonstrate concern about the image of the organization12345
(7) I defend the organization when other employees criticize it12345
(8) I offer ideas to improve the functioning of the organization12345
Source: Lee and Allen (2002) 

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