Table 1

The Organizational Elements Model

Level of ResultsFocusExamples
Societal outcomesResults to be contributed to external partners, clients’ clients, and the shared society.• Profits over time (not just one-shot)
  • Self-sufficient citizens
  • Zero disabilities from accidents
  • Zero starvation
Organizational outputsResults to be delivered by the organization to external clients.• Delivered vehicle
  • Discharged patient
  • Competent graduate
  • Dividends
  • Unpolluted exhaust
Individual/team productsResults to be produced by individuals or teams for internal partners and clients.• Delivered technical advice
  • DVD training materials
  • Manual for executive coaches
  • Component of automobile brake system
ProcessesThe activities or steps used within an organization to accomplish results• Training
  • Designing courses
  • Formatively evaluating materials
  • Managing
InputsThe resources or assets used within an organization to facilitate processes• Servers
  • People
  • Satellite dishes
  • Money

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