Table 2. Learner Context Analysis... | Emerald Publishing

Table 2.

Learner Context Analysis

Information Categories	Data Sources	Performance Context Characteristics	Implications
1. Managerial/ supervisory support	• Interviews • Direct observation	Many administrators and supervisors will tend to deal with the implementation at an arms length	Process could benefit from the development of a formal kickoff process with PharMerica documentation and leavebehinds prior to the start of training
2. Physical aspects of site	• Direct observation	Proper technical support and connectivity is often an issue prior to the implementation and training space is typically limited	Sites should ensure that tablets and scanners have been obtained and tested prior to start of training to ensure that hardware is available for training and ensuring proper interface with the paperless pharmacy and a training space for nurses should be identified and formally designated
3. Social aspects of site	• Direct observation	Unit staff is typically closeknit and has some degree of internal competitiveness with other units	Facilitators should leverage this internal competitiveness as a source of motivation in the successful completion of the online training
4. Relevance of skills to workplace	• Direct observation	Many states will soon require electronic transmittal of pharmacy orders, so paper faxes will soon not be an option for many learners	Facilitators need to be briefed on the states and the timelines for movement to electronic ordering so that the information can be leveraged to motivate learners
5. Site compatibility with learner needs	• Direct observation	The paperless pharmacy will be a completely new process for the facility, as well as new technology	Training is the only viable treatment to ensure that the facility is able to use the paperless pharmacy effectively

Information Categories	Data Sources	Performance Context Characteristics	Implications
1. Managerial/ supervisory support	• Interviews • Direct observation	Many administrators and supervisors will tend to deal with the implementation at an arms length	Process could benefit from the development of a formal kickoff process with PharMerica documentation and leavebehinds prior to the start of training
2. Physical aspects of site	• Direct observation	Proper technical support and connectivity is often an issue prior to the implementation and training space is typically limited	Sites should ensure that tablets and scanners have been obtained and tested prior to start of training to ensure that hardware is available for training and ensuring proper interface with the paperless pharmacy and a training space for nurses should be identified and formally designated
3. Social aspects of site	• Direct observation	Unit staff is typically closeknit and has some degree of internal competitiveness with other units	Facilitators should leverage this internal competitiveness as a source of motivation in the successful completion of the online training
4. Relevance of skills to workplace	• Direct observation	Many states will soon require electronic transmittal of pharmacy orders, so paper faxes will soon not be an option for many learners	Facilitators need to be briefed on the states and the timelines for movement to electronic ordering so that the information can be leveraged to motivate learners
5. Site compatibility with learner needs	• Direct observation	The paperless pharmacy will be a completely new process for the facility, as well as new technology	Training is the only viable treatment to ensure that the facility is able to use the paperless pharmacy effectively