Table 1

Smart living domains, indicators and statements used in the questionnaire

DomainsIndicatorsStatements (1–5 Likert scale)Smart tools (respondents were asked how far they agreed that a smart city should have the following smart tools)
Environment Oh (2020), Ji et al. (2021), Shami et al. (2022) 
  • Air quality

  • Green spaces

  • Cleanliness

  • Peace and quiet

  • Sustainability

  • The air quality is good

  • There are enough attractive green spaces

  • It is a clean city

  • It is not too noisy in the area where I live

  • It seems to be a sustainable city

N/A
Transport Bielinska-Dusza et al. (2021), Pira (2021), Chen and Chan (2023)
  • Affordability

  • Reliability

  • Efficiency

  • Traffic management

  • Parking

  • Smart systems

  • Recharging

  • Cycling

  • It is easy to find my way around by public transport

  • The public transport system is efficient and reliable

  • The public transport system is affordable

  • I mainly use an app or electronic tickets for public transport

  • Traffic is well-managed overall

  • There are enough parking spaces

  • Parking is affordable

  • Electronic parking systems work well in the city

  • It is easy to find a recharging station for an electric car

  • There are enough bike lanes

  • A transport system with e-ticket options (e.g. via apps or online booking)

  • Electronic information boards to show when the next bus/train is coming

  • Electronic parking options

  • Electricity charging stations for cars

  • Car-pooling or sharing apps

  • Bike-sharing schemes

Safety Oh (2020), Ortega and Malcolm (2020), Ozkaya and Erdin (2020), Bielinska-Dusza et al. (2021), Cantuarias-Villessuzanne et al. (2021), Pira (2021), Shami et al. (2022) 
  • Perceived security

  • Budapest feels safe, including at night

  • Smart lighting systems

  • Cameras linked to security services in public spaces

Social Ortega and Malcolm (2020), Ozkaya and Erdin (2020), Bielinska-Dusza et al. (2021), Csukás and Szabó (2021), Ji et al. (2021), Chen and Chan (2023), Shami et al. (2022) 
  • Friendliness of the city

  • Sense of community

  • Image

  • Atmosphere

  • Religious tolerance

  • Information

  • Consultation

  • The people seem open and friendly

  • I feel a sense of community

  • I have a positive image of the city in my mind

  • The city has a good atmosphere

  • I can easily find information about new developments

  • Residents are consulted about important issues that affect their lives

  • WiFi available everywhere in the city

  • Online complaint platforms where people can say what they find good or bad about the city to the Mayor or government

Leisure, culture and tourism
Bielinska-Dusza et al. (2021), Cantuarias-Villessuzanne et al. (2021), Csukás and Szabó (2021), Ji et al. (2021), Oh (2020), Ortega and Malcolm (2020), Ozkaya and Erdin (2020), Pira (2021), Shami et al. (2022) 
  • Sports

  • Cultural facilities

  • Tourist attractions

  • Attitudes to tourism

  • The city has a good range of sports and fitness facilities

  • The city has a good range of cultural facilities (e.g. museums galleries, heritage sites)

  • The city has many interesting tourist attractions

  • Tourism brings positive benefits to the city

  • Tourism has some negative impacts on the city

  • Tourism does not affect my life

  • Touchscreen kiosks in public areas providing information about local services, events and points of interest

  • Electronic ticket options for theatres, museums and other cultural facilities

  • Digital experiences in cultural facilities like museums, heritage sites and galleries

Source(s): Authors’ own work

or Create an Account

Close subscription notice
Close access options