Table 3.

Interviewee assessments in specific questions

Shingo model principlesInterview question numberI1I2I3I4I5I6I7I8I9I10Median
1. Respect Every Individual1.123444332443,5
1.332454454534,0
2. Lead with Humility2.143433341433,0
3. Seek Perfection3.152544353444,0
4. Embrace Scientific Thinking4.233343334343,0
5. Focus on Process5.133333455453,5
6. Assure Quality at the Source6.345233423343,0
7. Flow and Pull Value7.133233434243,0
8. Think Systemically8.132433333433,0
9. Create Constancy of Purpose9.154454334444,0
10. Create Value for the Customer10.123544355454,0
Source(s): Authors’ own work

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