Table 4.

Reliability and convergent validity indicators (Study 2)

ConstructsMeasurement scale itemsFactor loadingsCACRAVE
CBIPantene Pro-V gives me a l a strong sense of belonging.0.9080.9560.9600.82
Pantene Pro-V embodies what I believe in.0.911
Pantene Pro-V is like a part of me0.913
Pantene Pro-V has a great deal of meaning for me.0.912
I identify strongly with Pantene Pro-V.0.905
BSCPantene Pro-V reflects who I am.0.8470.9000.9100.72
Pantene Pro-V’s values fits well with what I value in life.0.850
My personal values match with values of this Pantene Pro-V.0.848
People similar to me prefer Pantene Pro-V.0.846
BDPantene Pro-V is different from other hair care brands.0.8330.9030.8700.692
Pantene Pro-V is different from other competing brands.0.836
Pantene Pro-V stands out from other competing brands.0.828
BLI am more likely to continue buying Pantene Pro-V in future.0.9030.9260.9300.810
I always actively search for Pantene Pro-V to buy it.0.905
I intend to remain loyal to Pantene Pro-V.0.900
PWMI am more likely to spread positive word of mouth about Pantene Pro-V.0.8020.8780.8800.640
I am less likely to bad-mouth Pantene Pro-V to my friends.0.806
I will not recommend Pantene Pro-V to my friends.0.798
I will always share positive stories about Pantene Pro-V.0.803
SEVPantene Pro-V reflects my personality.0.9120.9360.9400.830
Pantene Pro-V is an extension of my inner self.0.910
Pantene Pro-V mirrors the real me.0.908
IGIPantene Pro-V to the social ‘role’ I play in society.0.8360.8780.8800.71
Pantene Pro-V has a positive impact on what others think of me.0.840
Pantene Pro-V improves the way society views me.0.843
Source(s): Authors’ own work

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