Willingness to use SR and consequences of interactions with SR
| Category | Theme | Sub-theme | n |
|---|---|---|---|
| Willingness to use SR | Willingness to use service robots in tourism | Willing to use | 27 |
| Not willing to use | 2 | ||
| Uncertain | 1 | ||
| Willingness to use service robots in nature-based tourism | Willing to use | 16 | |
| Not willing to use | 14 | ||
| Uncertain | 2 | ||
| Preference | Human | 28 | |
| Service robot | 4 | ||
| Uncertain | 8 | ||
| Consequences of SR interaction | Effect on the guest experience | Positive | 10 |
| Negative | 11 | ||
| Positive and negative | 18 | ||
| Effect on the nature-based destination | Positive | 8 | |
| Negative | 4 | ||
| Positive and negative | 4 |
| Category | Theme | Sub-theme | n |
|---|---|---|---|
| Willingness to use SR | Willingness to use service robots in tourism | Willing to use | 27 |
| Not willing to use | 2 | ||
| Uncertain | 1 | ||
| Willingness to use service robots in nature-based tourism | Willing to use | 16 | |
| Not willing to use | 14 | ||
| Uncertain | 2 | ||
| Preference | Human | 28 | |
| Service robot | 4 | ||
| Uncertain | 8 | ||
| Consequences of SR interaction | Effect on the guest experience | Positive | 10 |
| Negative | 11 | ||
| Positive and negative | 18 | ||
| Effect on the nature-based destination | Positive | 8 | |
| Negative | 4 | ||
| Positive and negative | 4 |
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