Future research questions for brand advocacy literature
| Research direction | Research questions |
|---|---|
| Advancing theoretical underpinnings | RQ1. How does social adaptation theory explain consumer advocacy adjustments during brand transformations? |
| RQ2. How does self-presentation theory influence strategic brand promotion decisions? | |
| RQ3. How do integrated stakeholder engagement strategies sustain brand advocacy through stakeholder theory? | |
| Examining unexplored and unorthodox contexts | RQ4. How does brand advocacy vary across luxury brand life cycle stages (established vs emerging)? |
| RQ5. What are the psychological effects of AI-driven personalisation on brand advocacy across cultures? | |
| RQ6. How do CSR dimensions (social, economic and environmental) differentially influence advocacy based on consumer motivations? | |
| Investigating novel antecedents | RQ7. How do the temporal dynamics of customer–brand relationships influence advocacy sustainability? |
| RQ8. What mechanisms drive brand influencer effectiveness in advocacy programmes? | |
| RQ9. How does brand bravery in addressing misconduct affect consumer advocacy versus boycotting behaviours? | |
| Exploring new outcomes | RQ10. How does positive brand advocacy transform into anti-brand communication on social media? |
| RQ11. What triggers brand advocate dissonance and subsequent negative word-of-mouth? | |
| RQ12. How does brand advocacy influence corporate prioritisation of authenticity and quality? | |
| Testing additional mediators | RQ13. How does self-brand identification mediate the brand preference–advocacy relationship? |
| RQ14. What is the mediating role of memorable brand experiences in advocacy outcomes? | |
| RQ15. How do customer motivations mediate the relationship between citizenship behaviours and CSR initiatives? | |
| Testing new moderators | RQ16. How do intrinsic versus extrinsic motivations moderate brand advocacy outcomes? |
| RQ17. What are the moderating effects of consumer ethnocentrism on brand commitment–advocacy relationships? | |
| RQ18. How do cultural and generational differences moderate CSR-driven advocacy behaviours? | |
| Methodological advancement | RQ19. Do existing WOM-adapted scales accurately capture the brand advocacy construct? |
| RQ20. How can neuromarketing methods illuminate subconscious drivers of brand advocacy? | |
| RQ21. What advantages emerge from integrating qualitative and neural techniques in advocacy research? |
| Research direction | Research questions |
|---|---|
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