Table 2

Codebook description

High-level themeSub-themeTheme description
AI-enabled Work Practices and AdaptationWork practices with integration of M365 CopilotThis theme examines how employees integrate AI-powered tools into their daily work tasks, and reflects perceptions of utility and improvements in efficiency/productivity
Prompting
Perception on efficiency/productivity
Workload distribution
Human Agency, Autonomy and Decision-Making in AI-enabled WorkAutonomy and control over work processesThis theme explores how M365 Copilot reconfigures human agency, autonomy, and the nature of decision-making in the workplace, highlighting employee attitude of resistance vs. acceptance of the AI’s evolving role in the workplace
Negotiation of Human-AI agency
AI-enabled decision-making
Perceived risks (e.g. over-reliance)
Teamwork in Human-AI EnvironmentsHuman-Human collaborationThis theme investigates M365 Copilot’s impact on team dynamics. Considers whether it facilitates collaboration or disrupts traditional social interactions among colleagues
Human-AI collaboration
Organisational SupportOrganisational cultureThis theme investigates to what extent its adoption is perceived as supported at organisational level
Management and leadership practices
Source(s): Authors’ own work

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