Descriptive statistics, reliabilities, and correlation matrix
| M | SE | VV | PP | IC | HV | UV | TA | PBI | OnPI | OfPI | WOM | RI | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VV | 4.27 | 1.49 | 1 | ||||||||||
| PP | 4.41 | 1.45 | 0.471** | 1 | |||||||||
| IC | 4.50 | 1.36 | 0.526** | 0.548** | 1 | ||||||||
| HV | 4.32 | 1.55 | 0.490** | 0.483** | 0.475** | 1 | |||||||
| UV | 4.41 | 1.48 | 0.465** | 0.432** | 0.461** | 0.350** | 1 | ||||||
| TA | 4.72 | 1.36 | 0.471** | 0.414** | 0.452** | 0.473** | 0.403** | 1 | |||||
| PBI | 3.59 | 1.51 | −0.327** | −0.311** | −0.199** | −0.230** | −0.119* | −0.165** | 1 | ||||
| OnPI | 3.98 | 1.51 | −0.091 | −0.059 | −0.072 | −0.022 | −0.099 | −0.057 | −0.007 | 1 | |||
| OfPI | 4.30 | 1.55 | 0.429** | 0.365** | 0.337** | 0.413** | 0.349** | 0.523** | −0.271** | −0.037 | 1 | ||
| WOM | 4.43 | 1.57 | 0.336** | 0.390** | 0.398** | 0.330** | 0.342** | 0.478** | −0.262** | −0.066 | 0.450** | 1 | |
| RI | 3.64 | 1.53 | −0.389** | −0.397** | −0.429** | −0.376** | −0.429** | −0.475** | 0.269** | 0.101 | −0.411** | −0.465** | 1 |
| M | SE | VV | PP | IC | HV | UV | TA | PBI | OnPI | OfPI | WOM | RI | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VV | 4.27 | 1.49 | 1 | ||||||||||
| PP | 4.41 | 1.45 | 0.471** | 1 | |||||||||
| IC | 4.50 | 1.36 | 0.526** | 0.548** | 1 | ||||||||
| HV | 4.32 | 1.55 | 0.490** | 0.483** | 0.475** | 1 | |||||||
| UV | 4.41 | 1.48 | 0.465** | 0.432** | 0.461** | 0.350** | 1 | ||||||
| TA | 4.72 | 1.36 | 0.471** | 0.414** | 0.452** | 0.473** | 0.403** | 1 | |||||
| PBI | 3.59 | 1.51 | −0.327** | −0.311** | −0.199** | −0.230** | −0.165** | 1 | |||||
| OnPI | 3.98 | 1.51 | 1 | ||||||||||
| OfPI | 4.30 | 1.55 | 0.429** | 0.365** | 0.337** | 0.413** | 0.349** | 0.523** | −0.271** | 1 | |||
| WOM | 4.43 | 1.57 | 0.336** | 0.390** | 0.398** | 0.330** | 0.342** | 0.478** | −0.262** | 0.450** | 1 | ||
| RI | 3.64 | 1.53 | −0.389** | −0.397** | −0.429** | −0.376** | −0.429** | −0.475** | 0.269** | −0.411** | −0.465** | 1 |
Note(s): * and ** indicate statistical significance at the 5% and 1% levels, respectively
Source(s): Authors’ own creation
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