Relationship between key factors of the model and the measurement elements proposed by SAE J4000
| Key factors | Related measurement elements |
|---|---|
| F1. Customer | E7 (supplier/organisation/customer chain), E8 (product) |
| F2. Strategy | E4 (management/trust); E9 (process flow) |
| F3. Management commitment | E4 (management/trust); E5 (people) |
| F4. Culture | E4 (management/trust); E5 (people); E6 (information) |
| F5. Resources | E5 (people) |
| F6. Information Systems | E6 (information) |
| F7. Training | E4 (management/trust); E5 (people); E6 (information) |
| Key factors | Related measurement elements |
|---|---|
| F1. Customer | E7 (supplier/organisation/customer chain), E8 (product) |
| F2. Strategy | E4 (management/trust); E9 (process flow) |
| F3. Management commitment | E4 (management/trust); E5 (people) |
| F4. Culture | E4 (management/trust); E5 (people); E6 (information) |
| F5. Resources | E5 (people) |
| F6. Information Systems | E6 (information) |
| F7. Training | E4 (management/trust); E5 (people); E6 (information) |
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.