Table 8

Programme designed for technical staff

LevelParticipantsContentTeaching hoursCompObservations
Technical staff
  • (1)

    Washing machine process technicians

  • (1)

    Introduction on LM

  • 6

C1The first three points were examined in great depth, while the fourth point explained very superficially which critical factors were necessary to ensure that all the described dynamics are sustained over time
  • (2)

    Oven process technicians

  • (2)

    The LBP

  • 4

C6
  • (3)

    Cooking process technicians

  • (3)

    The deployment process

  • 4

C7
  • (4)

    Dishwasher process technicians

  • (4)

    The new organisational model

  • 4

C8
  • (5)

    Quality technicians

   
  • (6)

    Purchasers

   
  • (7)

    Product technicians

   
  • (8)

    Human resource technicians

   
  • (9)

    Financial technicians

   
  • (10)

    Production and planning technicians

   
  • (11)

    Supply Chain Technicians

   
Source(s): Authors’ own work

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