What exactly are you doing? (CEO)

This project is strategic for the organisation (CEO)

Anyone who does not understand that this project is strategic has no place in the organisation (CEO)

If any barriers arise, let us know so that we can intervene (CEO, Industrial director)

We are not at all certain that designing new containers to place in the workstation is important (Industrial Director)

I would tell the dish-washing process technician to try positioning the materials themselves according to how they have designed the workstation and its layout. They have not taken logistical supply into account (Industrial Director)

For the time being, we should not share what we are doing until it is fully defined (CEO, Industrial director)

It is better for manufacturing to review the entire week’s planning so that the supervisor can schedule what they deem most appropriate (Industrial director, Business director of laundry)

We need to provide regular updates on the progress of the project through team meetings, so that everyone is informed about what is being done (CEO, Industrial director)

We need to regularly check our progress with the middle managers (Industrial director, Business director of laundry)

Manufacturing should be provided with what they need for tomorrow today, rather than the entire week’s Supply (Industrial director, middle managers)

Previously, we used to send assemblies to suppliers, but in the end, we had to re-integrate them ourselves as doing it in-house gave us greater control and flexibility (Industrial Director)

We need to continue outsourcing assemblies and, furthermore, have the supplier purchase the components so that we do not have to do it ourselves (Industrial director, Laundry process technicians)

We need to review and redesign the process for launching new products (Industrial director, Purchasing director)

What is done in design does not affect me until the new part is launched (Laundry process technicians)

In order to determine how to carry out the assembly and design the workstation for that new part/product, I would need to know from the outset what is planned to be modified (Laundry process technicians)

The ideal would be to have safety stock so that production does not stop (Industrial director, Business director of laundry)

The more stock we have, the fewer issues we will encounter regarding shortages (Industrial director, Business director of laundry)

Implementing Kanban systems here is not going to work, as it was tried before and was a failure (Industrial director, Process technicians, middle managers)

We don’t see the component supplier on the line as the one who should scan the barcode, as we are not prepared for this (due to the personnel involved). It would be better for a trusted person to make the requests (Process technicians)

We need to continue implementing Kanban, otherwise, we’ll end up with stock piling up excessively (Industrial director, Business director of laundry)

We need to ensure that no one knows what they need to manufacture until it is necessary, in order to prevent any early production (Industrial director, Business director of laundry)

Those shelves need to be removed in order to eliminate the excess stock (Industrial director, Process technicians)

We should ensure that the operator supplying components to the line is the one scanning the barcode to make the Kanban request, as it makes no sense to have someone else handling the Kanban scans (Industrial director, Process technicians, middle managers)

If we reduce the lead time, we can place more Kanban directly on the line (Process technicians)