Table 1

Descriptive statistics of participants of Study 1

VariableFrequencyPercentVariableFrequencyPercent
SexAge
Female1773424–3017264.1
Male916631–376524.3
Total26810038–44228.2
Position45 or above93.4
Box office15758.6Total268100
Customer agent11141.4Education
Total268100Undergraduate22985.4
Experience4211.0Graduate3814.2
5 years or less7829.1Doctoral10.4
6–10 years9736.2Total268100
11–15 years2810.4Marital status
16–20 years6423.9Married10238.1
21 or above10.4Single16661.9
Total268100Total268100

or Create an Account

Close subscription notice
Close access options