Table 5.

Sensitivity of experience quality to most influential variable

Experience qualityExpectation of Experience (32.6)
Well aboveAboveAs expectedBelowWell below
Excellent (72%)66.30028.6004.080.0031.020
Good (23.5%)12.50056.20031.200.0060.006
OK (4.42%)0.0410.03883.2016.7000.031
Notes(s):

Values indicate the relative strength of influence, with higher values denoting stronger influence

Source(s): Table by authors

or Create an Account

Close Modal
Close Modal