Table 2. Alpha, composite reliability... | Emerald Publishing

Table 2.

Alpha, composite reliability and average variance extracted

Construct	No. of items	Α	Composite reliability	AVE
Perceived ease of use	5	0.899	0.895	0.630
Perceived playfulness	4	0.922	0.923	0.751
Perceived usefulness	6	0.930	0.937	0.714
Trustworthiness	4	0.902	0.893	0.676
Control	4	0.907	0.907	0.705
Experience	3	0.906	0.777	0.587
STT (chatbot) satisfaction	3	0.923	0.925	0.805

Construct	No. of items	Α	Composite reliability	AVE
Perceived ease of use	5	0.899	0.895	0.630
Perceived playfulness	4	0.922	0.923	0.751
Perceived usefulness	6	0.930	0.937	0.714
Trustworthiness	4	0.902	0.893	0.676
Control	4	0.907	0.907	0.705
Experience	3	0.906	0.777	0.587
STT (chatbot) satisfaction	3	0.923	0.925	0.805

Source(s): Authors’ own work