Table 5

Hypothesised mediation relationships results

PathIndirect effect (β)95% CI for indirect effectMediation typeOutcome
BA → BLOV (via BS)0.053[0.033, 0.126]Weak partialAccepted
BI → BLOV (via BS)0.134[0.111, 0.239]PartialAccepted
PQ → BLOV (via BS)0.343[0.256, 0.426]Strong partialAccepted

Note(s): Bootstrap resamples = 5,000. BS = brand satisfaction, BA = brand awareness, BLOV = brand love. All indirect effects are significant at p < 0.05 as the 95% confidence intervals do not include zero

Source(s): Author’s own creation

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