Table 8

Results from the robustness check for the OLS regression model 2

VariablesUnstandardized coefficientsStandard errorsStandardized coefficients
Intercept5.490.17 
Age*0.0100.11
Brochures and flyers+−0.080.05−0.12
Interactive on-site devices**0.130.050.19
Ln(Factor 2) +−0.10.05−0.11
Newspapers and magazines**0.130.040.21
Social media*0.10.050.17
Staff**0.150.050.23
Website+0.080.050.14

Note(s): Coefficients and standard errors are rounded at the second decimal point. ***<0.001, **<0.01, *<0.05, +<0.10. Italic highlights touchpoint that were not significant in the main analysis as far as model 2 is concerned. Factor 2 stems from the exploratory factor analysis performed on touchpoint frequency (see Table 5)

Source(s): Authors’ own work

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