Table 3

Approaches by subcategory –technological innovation

Concept123456789101112131415161718192021222324Total
Digital servicesXX XXXXXXXXXXXXXXXX XXXX22
Service transformation (servitization)XXXX XXXX XX XXXXXX XXXX20
Smart manufacturingXXXX XXXX  X XX X XXXXXX18
Smart PSS    XXXXX  XXXXXXXX XXXX17
Big dataXX  XXX  XX   XXX X XXXX15
IT infrastructureXX X X X X X  XXXX  XXXX15
CloudXX XXXXX X    X     XXXX13
AI and MLXX XXX  X   X X   X  X X11
IoT X  XXXX   X  X     XXX 10
Remote support   XXX X  X   X   XX XX 10
Smart supply chain  X X XX X    X X   X  X9
Virtual and augmented reality     X    X XXX     X XX8
Mobile applications    X     XX    X    X X6
3D printing      X                X2
Digital twins           X          X 2
IOS                      X 1
Total criteria found/article783791199556845125847210111212 
Source(s): The authors
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